05-02-2021 04:38 PM
Where do my "on hold" funds go after being "released" ?
Ebay is not helping. Anyone know where I can look to actually see the funds back in my account?
05-02-2021 04:43 PM
In the Seller Hub, hover over the Payments tab and click All Transactions and see if it shows there.
05-02-2021 04:47 PM
It does not. I need to see the actual funds back in my account for specific items.
05-02-2021 05:08 PM
You go...
Ebay.com > Seller Hub > Payments > Summary
Available funds and pending funds you can see there.
This youtube link will help you see this live:
A Youtube Video
05-02-2021 05:29 PM
I am not looking for "Available funds" and "pending funds". I AM looking for "RELEASED" funds that were previously "ON HOLD".
05-02-2021 05:48 PM
If you hover over the "Payments" tab and click on "All transactions", there is a drop down towards the top of that page that says "All statuses" and an option for "Released". Hopefully this helps!
05-02-2021 06:00 PM
The released funds will be deposited into your checking account.
05-02-2021 06:16 PM
Only "Payouts" are deposited into my checking account. And the "released" funds are not showing up in my payouts.
05-02-2021 06:36 PM
I see the "releases" from the holds, but where do I see the funds placed back into my account?
05-02-2021 06:59 PM
Go look at your bank account and see if it's there.
05-02-2021 07:16 PM
@inkblot66 wrote:Only "Payouts" are deposited into my checking account. And the "released" funds are not showing up in my payouts.
Are you clicking on the "payout" to see a breakdown of everything that was included in that "payout"?
05-02-2021 07:25 PM
Yes I am. And I can't find the released payments.
05-02-2021 07:34 PM
I had funds placed on hold on February 8. The case was finally closed last Sunday. I was covered by the Ebay Global Shipping and my funds were released. I DO NOT see the funds in my last last or current processing payouts. Where should I look for it?
05-02-2021 08:19 PM
RE: The case was finally closed last Sunday.
Was the case closed in your favor?
05-02-2021 08:27 PM
Buyer DID NOT receive his item so he got his money back and I was covered by Global Shipping because they did not get it to my customer so my funds were released. Now where can I see the released funds?
And that is just one example of a few more released funds that I can not currently locate. All in my favor.