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Where do my "on hold" funds go after being "released" ?

Where do my "on hold" funds go after being "released" ?

Ebay is not helping. Anyone know where I can look to actually see the funds back in my account?    

Message 1 of 30
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29 REPLIES 29

Where do my "on hold" funds go after being "released" ?

@inkblot66 

 

In the Seller Hub, hover over the Payments tab and click All Transactions and see if it shows there.

Have a great day.
Message 2 of 30
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Where do my "on hold" funds go after being "released" ?

It does not. I need to see the actual funds back in my account for specific items.

Message 3 of 30
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Where do my "on hold" funds go after being "released" ?

herjooy
Adventurer

You go...
Ebay.com > Seller Hub > Payments > Summary
Available funds and pending funds you can see there.

This youtube link will help you see this live:
A Youtube Video

 

Message 4 of 30
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Where do my "on hold" funds go after being "released" ?

I am not looking for "Available funds" and "pending funds". I AM looking for "RELEASED" funds that were previously "ON HOLD".

Message 5 of 30
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Where do my "on hold" funds go after being "released" ?

If you hover over the "Payments" tab and click on "All transactions", there is a drop down towards the top of that page that says "All statuses" and an option for "Released". Hopefully this helps! 

Message 6 of 30
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Where do my "on hold" funds go after being "released" ?

@inkblot66 


The released funds will be deposited into your checking account. 

Message 7 of 30
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Where do my "on hold" funds go after being "released" ?

Only "Payouts" are deposited into my checking account. And the "released" funds are not showing up in my payouts. 

Message 8 of 30
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Where do my "on hold" funds go after being "released" ?

I see the "releases" from the holds, but where do I see the funds placed back into my account? 

Message 9 of 30
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Where do my "on hold" funds go after being "released" ?

Go look at your bank account and see if it's there.

Message 10 of 30
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Where do my "on hold" funds go after being "released" ?


@inkblot66 wrote:

Only "Payouts" are deposited into my checking account. And the "released" funds are not showing up in my payouts. 


Are you clicking on the "payout" to see a breakdown of everything that was included in that "payout"?

Message 11 of 30
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Where do my "on hold" funds go after being "released" ?

Yes I am.  And I can't find the released payments.

Message 12 of 30
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Where do my "on hold" funds go after being "released" ?

I had funds placed on hold on February 8. The case was finally closed last Sunday. I was covered by the Ebay Global Shipping and my funds were released. I DO NOT see the funds in my last last or current processing payouts. Where should I look for it?   

 

Message 13 of 30
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Where do my "on hold" funds go after being "released" ?

RE:  The case was finally closed last Sunday.

 

Was the case closed in your favor?

Message 14 of 30
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Where do my "on hold" funds go after being "released" ?

Buyer DID NOT receive his item so he got his money back and I was covered by Global Shipping because they did not get it to my customer so my funds were released. Now where can I see the released funds?

 

And that is just one example of a few more released funds that I can not currently locate. All in my favor.    

Message 15 of 30
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