Payments
Payments related discussions, questions, and input shared here
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Funds On Hold

Hello everyone i am a new seller, I listed a item and it was purchased. I bought a shipping label with tracking. Shipped it and let the buyer know everything was done. Long story short i waited the 3 days for the funds to be released and now im being...

Resolved! Payments On Hold

Hello so im coming here because now after selling a 2,000$ item. My funds are on hold for 3 days after my items are delivered OR 30 days if not delivered with tracking. I ship items with no tracking have been for 2 years. people who sell the exact sa...

Issuing a refund, but not receiving the item back

I sent an item to a buyer the next day it was ordered. The buyer then reported the item was damaged (false) and asked for a full refund. I immediately accepted the refund to him/her, but the line of communication went dead and I never heard of this p...

User avatar by Enthusiast
  • 89 Views
  • 4 replies
  • 0 helpful

My Payout is Blocked

I am unable to understand how ebay works no matter how many times I read their terms and other documentations. Now, my first payout to my bank account is blocked and I see an error occurring in the seller section "Your payouts are currently blocked. ...

Screenshot 2021-08-20 at 09-06-49 Transactions.png
User avatar by Explorer
  • 2986 Views
  • 11 replies
  • 1 helpful

Problem with - billing address

Hello,I tried to connect Payoneer account to eBay, but I wasted a several hours with the 3rd step (Add your financial info). Even tho I enter the right information, I got this message "Please ensure that the billing address you entered matches the ad...

User avatar by Rising Star
  • 1581 Views
  • 11 replies
  • 2 helpful

paying for items with paypal or my bank issues

ok this morning i got an item and i was able to pay with my banks that is linked to paypal. then i went to get another item and then the payments page changed and my bank payment was gone and i got an error telling me to pick another payment method. ...

Payouts

Is anyone else having an issue with eBay holding payment? EBay is holding my payment for FIN not matching what IRS says. This seems foolish since I have been an eBay customer for 27 years using the same FIN. They keep saying they sent me a request to...

Urgent Concern: Delayed Payouts and Poor Customer Service

eBay, your customer service is at its worst right now!Sellers are the backbone of your platform, yet you make it harder and harder for us.Payouts used to be released right after shipping confirmation—now we’re forced to wait weeks before our money ge...

I got an unscheduled payout

I checked and I'm only set to get them weekly on Tuesday. Anyone else? What does it mean? I didn't see any fees or money taken out for an express demand payment.

User avatar by Rockstar
  • 1414 Views
  • 41 replies
  • 11 helpful

Resolved! How to deal with EU buyer having to pay VAT twice

Hi, I am a seller living in Thailand and recently just sold an item to a buyer in EU (France). The buyer paid VAT when she purchased the item as required by ebay. I added the buyer FR VAT number and ebay IOSS in the shipping and shipped via DHL expre...

User avatar by Adventurer
  • 8796 Views
  • 13 replies
  • 1 helpful

Give information to eBay

Is there a way to 'send' information to eBay staff? I would like to inform them that there is new 'policy' in Slovakia and despite paying complete import tax and duties to eBay they hold the packet, send me multi page paper letter and require again a...

Update account details

I received a notice to update my account details. As a part of the process 2 amounts will be added to my account and I am to notify that I have received the 2 amounts. I don’t do online banking so how am I to check my account for the 2 added amounts?

Insertion fees ebay store

I have an ebay store and often go over my free insertion allowance. It's not a big issue for me. However for accounting I always use my seller report but I don't belive this includes any of the additional (not free) insertion fees. These fees appear ...

Pay out account

My account details IBAN for SEPA transfers for payouts cannot be verified by eBay. All the details are correct. What is the problem?

User avatar by Enthusiast
  • 51 Views
  • 0 replies
  • 0 helpful

item bought but not through ebay by mistake

a friend older and not real up on policys was told to send the seller a ck for item ,and he did , but the seller sent a compleatly different engine , is there a email for ebay to report this

User avatar by Enthusiast
  • 159 Views
  • 3 replies
  • 0 helpful
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