VAT charged twice

[afinadinho]

Greetings, i bougth an item from UK, on the day 12/7/2021  and on the moment of paying it was charged vat.

On the moment that the item arrived to portugal i was contacted to pay VAT agin,so that i could get my item.

My question is, wy when ebay charged me VAT didn't comunicated  to customes?

I'm feeling cheeted by ebay on this moment,if i payed VAT it should hade been reported to the custom,this way when the item arrived POrtugal didn't hade to pay nothing mor,now i payed twice the same tax on an item,why?

How can i ask a refund of the first VAT that i payed ?

Thank you.

[blackwater_17]

I'm located in Greece and today i had the same experience! I have paid VAT at the checkout and today at the post office there was a second charge by the customs.I've contacted the customs department and they have told me that since the charging was made that means that the seller (not ebay) was not registered with the One Stop Shop (OSS) platform meaning that he did not declared the first VAT payment there.I've contacted ebay regarding this, when i hear back from them i will let you know. 

[blackwater_17]

I  got an answer from ebay, asking the receipt of the payments that i've paid and they told me that they will provide a refund the soonest! Maybe you should contact them regarding this ? 

[48hrs-clothing]

What respondent blackwater_17  has stated is correct and only solution.

Either eBay did not advise seller their IOSS number or more likely he did not realise what this was and did not show this on CN22 ( Customs declaration) and your customs have demanded payment from you which you need to pay and get a receipt.

You need to send a copy of VAT payment to eBay and as "blackwater_17 " has advised they will refund VAT that they have charged.

[tugarass]

This happened to me  as well. I'm from Portugal bought items from Russia, paid the VAT here on ebay and yesterday had to pay VAT on customs to release my items. So this isn't happening it seems there is a issue that needs to be solved and better have an option for us to pay VAT on ebay or pay VAT when he reaches our countries customs services.

[nenazabunovi-0]

Same here in Hungary.I bought product from China and pay vat twice.Now i want to order another product, but no chance with double vat amount.

[nenazabunovi-0]

Ok, this is maybe temporary solution, but must be corrected in future.I don't want to pay double VAT and than send documentations to get back VAT. Extra job for me.I don't need that.

At the moment in my basket is 6 products waiting resolving VAT issue so i can order.I check from time to time, and when i see VAT presented in price, i just cancel buying.Or soon they manage this issue or i change buying platform.Simple as that.I pay some 3 euros twice and didn't ask refund , and i'm not gonna ask in future neither any refund because I will not order anymore nothing.Someone making nice money at the moment.Many people don't ask refund as me.Couple euros here and there x 30 000 buyers or 50 000....... is it really issue or maybe short business plan ?!

And just to mention that with a new VAT calculation product ordered from China has price really close to price in my country and no need to wait one month or more to arrive from China, and easily i can send it back to seller if something is not good with a product.Soooo hard moment's coming soon and for seller and buyer's.

[momokofan1991]

it happened to me back in summer of 2021, I bought a item from USA paid VAT at checkout but then when it came to Denmark customs forced me to pay VAT again and the high import fee of $25 on top of VAT. I have later on bought some items from the UK were the VAT thing worked and I did not had to pay VAT again. sometimes it work and sometimes it does not work.

[banknotes_1]

Adding items to a cart ebay itemized VAT was included into the price and sown separately as well. Fpor example: I made an offer for £15 (UK seller) out of which let's say £3 were fort VAT. After seller accepted my offers I received a bill to pay, but when it was time to pay ebay added VAT once again to the total amount! Then when goods are received here I will be charge VAT a THIRD TIME! This is fraud on governmental and ebay levels! I am cancelling my purchase and not paying for it. No more ebay for me.

[antonisch21]

Αδερφέ Καλησπέρα, επειδή μου έχει συμβεί το ίδιο ακριβώς με εσένα, εχω ζητήσει επιστροφη φπα απο το ebay εδω και 5 μήνες και ακόμα δεν έχει πιστωθεί. Εσένα σου έχουν μπεί?

[shadow_zero]

Did you communicate via the seller for a VAT refund, or to eBay directly?

Have experienced this as well now, in the Netherlands. Dutch postal refers to the seller for refund, and not having provided the proper documentation for the proper customs process.

If this is such a big problem, why not leave customs declaration to the country of import instead of eBay charging it already, like it used to be? This seems like a lot of wasted time and a lot of frustration for a lot of people.

[notyouraverageshirt]

Same here i live in Austria and whenever i oder an item from UK i have to pay double VAT (from eBay and from tax authorities). It NEVER works with the eBay system. This has come to the point that i will no longer order from ebay.uk ... frustrating ... i recently ordered an item for 40 GBP and with all taxes and customs i paid around 100 € for it .... this is pointless

[kh-sandra]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.