09-13-2021 11:56 AM
Initial Ebay amount was $36, however, Ebay took $133 out of my bank account. Research on UPS site revealed $56 without the eBay discount. Walk-in at UPS store marked up amount came to $66. Clearly, both amounts are way below $133. Found no way to directly contact Ebay to address the issue. How can I get back $96 Ebay owes me?
09-13-2021 01:00 PM
It's a UPS overcharge, most likely. UPS and FedEx charge after the fact. Sometimes they inflate the charge. You call them to complain but because eBay is the customer you're out of luck.
Contacting eBay via Twitter or on Facebook may get some help but it's hard to get this money back.
09-13-2021 01:21 PM
what was the weight: and the box size Width, length height????
Folks get messed up on the dimensional shipping cost witch is the size of the box is more than the item and box weight..... Dim shipping cost in other words...
09-13-2021 02:30 PM
Re-read my post. Ups store amount. I know all about dimensionality, it was entered correctly in Ebay form and at the store, and on my online account.
09-13-2021 02:35 PM
The ups local store amount is accurate, and it makes sense. 36 Ebay; 55 my ups account; 65 at the store, which is always higher due to business mark up. Ebay is just wrong....
09-13-2021 02:44 PM
was it the initial charge or was it a UPS corrected amount that was billed after it shipped?
09-13-2021 02:49 PM
I have an idea. You guys give me your zip codes and I will calculate to my house to get a better idea of what is going on. The original item went to Chicago, so we can use the corresponding number for comparison....
09-13-2021 03:49 PM
@10yearvette wrote:I have an idea. You guys give me your zip codes and I will calculate to my house to get a better idea of what is going on. The original item went to Chicago, so we can use the corresponding number for comparison....
Why not post the details of the package (origin and destination ZIP, Weight, Dimensions, insurance value, and any surcharges that applied to your package (like the infamous its not in cardboard UPS surcharge or the address correction fee)... seems that it would be easier for people to understand the fees.
09-14-2021 05:25 PM
Sure, will do soon... Or, am I allowed to post the item number? My zip is 48169, Detroit area. Chicago is rather close for shipping. Also, can I post some screenshots here? Thanks
Jerry
09-14-2021 05:28 PM
It doesn't say, just states 'shipping label'.
09-14-2021 05:29 PM
@10yearvette wrote:Sure, will do soon... Or, am I allowed to post the item number? My zip is 48169, Detroit area. Chicago is rather close for shipping. Also, can I post some screenshots here? Thanks
Jerry
No item number....
just weight
dimensions
packaging type (cardboard, crate, metal, etc)
insured value
sig confirmation
origin zip
destination zip
service type
09-15-2021 09:24 AM - edited 09-15-2021 09:26 AM
@10yearvette wrote:Sure, will do soon... Or, am I allowed to post the item number?
Yes, in this case, you're allowed to post the item number of your own listing.
The only restriction on posting an item number is when it's posted to "shame" or complain or mock or accuse the listing's seller of some violation of eBay policies. In cases like that, posting an item number would not be allowed.
From the Community Rules of Engagement:
"8. No naming and shaming. We will not tolerate posting about listing or member violations. Item numbers, auction links, negative/neutral feedback scores, other members’ ID or contact information posted for the purpose of shaming another member will be edited or removed."
Note that in your case, you are not posting the item number to "shame" anyone--it's your own listing, and you'd be posting it to clarify the issue or provide an opportunity for others to look for potential issues in order to advise you further.
09-15-2021 10:04 AM
Keep in mind, without the particulars of the package and the shipping options you selected there will be no way for anyone to help you understand the charge and the potential discrepancy.
My initial guess is that an expedited shipping option (NDA, 2DA, 3-Day select) was selected rather than UPS Ground which resulted in the larger than expected charge....but with zero package info posted so far, this is just a WAG on my part.
11-10-2023 08:00 PM
I bought a shipping label through eBay for $20.55 but later noticed in the transaction info that I had been charged $22.41.
THIS IS NOT THE FIRST TIME THAT EBAY HAS ADDED $1.86 TO MY SHIPPING COST.
At first, eBay tried to tell me that my shipping dimensions were greater than listed... but I have been selling this last item since 1989 and the weigh and dimensions have never changed.... and it was actually 60 grams under postal rate.
Secondly, this matter was being bumped up to a supervisor to determine where this charged originated (eBay or Post Office - conflicts with first excuse).
THIS IS SEEMS TO BE VERY SIMILAR TO A BAIT AND SWITCH CON!
11-11-2023 03:15 PM