New Payment Processing NOT working well - Unhappy Seller

[thetimetravelersantiquesmall]

I don't care for the new system at all.  The payment from my customer should be available immediately as it was before.  With Paypal payments from customers the funds were available to my Paypal account immediately.   It was so simple  (ie: customer pays and dollars are in Paypal acct immediately - I ship and cost of shipping is taken out customer payment in Paypal acct - balance is available for my access to use from Paypal acct or transfer to my bank account within 24 hours).  Now Payment from my customer is tied up with eBay's way of processing for 4-5 days.  Now I have to pay for shipping and send my package before I even have the funds.  So my money is sitting somewhere out there, most likely earning interest for someone else.  If a change is going to be made, it should be for the good.  This change was NOT in the best interest of eBay sellers.  

[jda05121]

First, you can pay for shipping out of your MP funds.

Second, the change was made because eBay and Paypal could not agree on a new contract.

Paypal is gone for us. Time to stop living in the past.

[jayjaspersgarage]

First of all I think your butter cutter is very cool.  As far as mangled payments goes it is what it is.  From the looks of it it is the industry standard across most platforms.  The key is to not live sale to sale, eg paycheck to paycheck.  I hear that you can pay for labels through MP.  I plan to use PayPal for my labels but each to his own.

[m_pthisandthat]

Not being nasty you really need to read how MP works you are missing some important points. Not to get on a high horse MP does offer some advantages to the seller. Yes it is new, might could have been handled better. Yet it is here it is not going away. It is ebays Ball and Ballpark if you want to play in the game it is their rules. Much like golf if you want to play the game learn as much about the rules as possible. Not trying to preach just trying to help.

[a_c_green]

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@thetimetravelersantiquesmall wrote:

Now I have to pay for shipping and send my package before I even have the funds. 

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No, you don't. I have to say that this is the single biggest misperception about Managed Payments. You can indeed pay for your Shipping label out of the pending funds before they reach your account.

Go to your Shipping label page, scroll to the bottom and look for the "Select how to pay" subhead. When you first go into Managed Payments, it will probably be set to pay from your PayPal account. Click the link there to "Change to pending payouts" and you're all done. From then on, you will be able to use the buyer's funds for the label even before they have been transferred to your bank.

[dhbookds]

If a change is going to be made, it should be for the good.

Yep, I agree.........but what you aren't considering is the whole........  The change is good for ebay........it will keep the profits in house instead of letting part of that go to PP which is now an independent company.... Ebay owes that to its shareholders.

This change was NOT in the best interest of eBay sellers.  

I'm not sure you are right.........  It's becoming painfully obvious that quite a few sellers had no idea about what they were paying in fees......or even that their "profits" were taxable.  In the long run, learning those two things may benefit them more than they can see right now.

[dhbookds]

This change was NOT in the best interest of eBay sellers.  

I'm not sure you are right.........  It's becoming painfully obvious that quite a few sellers had no idea about what they were paying in fees......or even that their "profits" were taxable.  In the long run, learning those two things may benefit them more than they can see right now.

[flixstuff]

Agree with you 10,000%!!!!! It's a horrid system-- almost archaic for 2021.  Been on eBay 20 years and this new  'managed payments' system is an absolute nightmare and decidely not 'seller friendly.'  It was eBay that required sellers/buyers to get Paypal accounts in the first place years ago and it was working swell; smooth transactions, easy and virtually immediate payments/refunds, etc., and everybody made out- seller, buyer and eBay.  Now eBay "holds" the funds with this 'processing' gimmick and  payments are hanging out there in electronic limbo for several days, yet, as you noted, sellers still have to ship off the items as in the system they're marked as 'paid.'  This was an incredibly poor decision by eBay management-- a step backwards- in smooth business operations and  appears to be accountant driven rather than  market savvy. 

[southern*sweet*tea]

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@flixstuff wrote:

Agree with you 10,000%!!!!! It's a horrid system-- almost archaic for 2021. 

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You realize the Ebay is the LAST of the major selling venues to have managed payments, right?

Amazon has had it since the beginning. Etsy, Poshmark and Mercari all use managed payments.

If anything, Ebay is archaic.

[flixstuff]

Been using eBay 20 years;  whether you realize it or not, this 'managed payment' system IS a step back to the past; it's slower and more cumbersome. And less seller friendly, too.  Holding payments up  w/ 'pending' is absurd for 2021. When you buy groceries, the cashier doesn't stand there for a day or three holding your $. The transaction process was quicker and smoother 'in the past' w/Paypal so this move is a step backwards and incredibly more bureaucratic. eBay isn't very good as a financial operation; it is not their forte; Paypal is good at it, while eBay excelled at being a transactional forum where everybody profited; buyer, seller and eBay.   Second, good management can broker a deal;  this was a poor decision by eBay and what has been put in place is a step backwards-- it will only drive buyers and sellers to other sites w/less layers of complexity and quicker transaction times.

[flixstuff]

This isn't a matter of living sale-to-sale; it's an issue of holding payments for days at a time-- with so called 'processing'--- while w/Paypal in the mix, this was fast and smooth and virtually instantaneous.  W/'managed payments'-- days are involved- heck, they don't even  'process' over weekends. Make a sale on a Thursday, they 'process' by Monday; on a  Friday, if all is set up right, the payment isn't 'processed' until the following Tuesday.  That's an absurd institutional and bureaucratic delay for 2021-- and a step backwards.  eBay was at it's best when they smoothly took a piece of the action between sellers and buyers. Finance isn't their forte. Managed Payments was a poor decision and will only drive folks to less complex and more user friend sites- as eBay was a decade or more ago. 

[ladysarge]

This system is good if you are a large seller or a business that is selling on Ebay. It is not good for someone who only sell on Ebay when they need too.  Sometimes people sell something because they are in need of quick cash for whatever reason.  In that type of case, having to wait to get your money is not the best. People seem to forget that Ebay got their start based on small sellers. Now they seem to only cater to big business.  I think that neglecting the small sellers is wrong because they are the ones who have the most unique items that sell on Ebay. 

[dhbookds]

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@flixstuff wrote:

This isn't a matter of living sale-to-sale; it's an issue of holding payments for days at a time-- with so called 'processing'--- while w/Paypal in the mix, this was fast and smooth and virtually instantaneous.  W/'managed payments'-- days are involved- heck, they don't even  'process' over weekends. Make a sale on a Thursday, they 'process' by Monday; on a  Friday, if all is set up right, the payment isn't 'processed' until the following Tuesday.  That's an absurd institutional and bureaucratic delay for 2021-- and a step backwards.  eBay was at it's best when they smoothly took a piece of the action between sellers and buyers. Finance isn't their forte. Managed Payments was a poor decision and will only drive folks to less complex and more user friend sites- as eBay was a decade or more ago. 

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As pointed out, most of the major venues already have delayed payments.......and many have had them that way for years.......  Certainly, one doesn't get paid on a "real" job immediately.......this isn't the end of the world. 

[flixstuff]

More complexities. Easier to just pen a label, slap it on and take your item to the PO to mail.  McDonald's excelled at selling hamburgers; it's not as a bank nor FedEx;  eBay excelled as a transactional forum between a seller and a buyer and profited; it's not FedEx nor a bank, either. 

[a_c_green]

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@flixstuff wrote:

More complexities. Easier to just pen a label, slap it on and take your item to the PO to mail.  

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Actually it's no more complex than in the PayPal days. All you need to do is change the funding source on the Shipping form, once, and it will then draw from pending funds to pay for the postage from that point onward, exactly the same as in the PayPal days.

Note that if you're handwriting labels and paying at the post office, you're paying full retail (i.e. no on-line discount) out of your own pocket, after which you have to remember to get the receipt and manually upload the tracking number when you get home. 

[flixstuff]

Any businessman who deals w/t public will tell you it's the  customers, not the shareholders, who come first.  W/eBay, the 'customers'  are the sellers and buyers.

No, the change is not good for eBay.  It will drive sellers to seek other, less complex and more user friendly sites. The Betamax was a better video format than VHS but killed itself when Sony management refused to lisc., the format to other manufacturers. VHS makers did and won. 

Holding - that is 'pending' transactions is NOT good for sellers, especially when Paypal was virtually instantaneous.  The customer is always right- managed payments was a wrong decision for an increasingly faster paced marketplace.