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Need to decline cancellation, system not allowing it

A buyer sent a message to me that she accidentally paid on an order and meant to do a "request for invoice".  She wanted to know if she could do a cancellation.

 

I started typing a message to let her know not to cancel, I can do a refund of the overpaid shipping cost.  But an incoming message came through, and she already cancelled.

 

I clicked on decline cancellation, and it would not allow me to.    Is it because her funds are still processing?

 

The situation I am in, I really do not want anything taken out of my checking account.  I have zero dollars in funds and managed payouts already sent out.  The only thing I have is the buyer whom requested cancellation, her  funds that are now processing.

 

My main question is, will I have any problems with declining the cancellation once her processing funds become an available fund?

 

 

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Need to decline cancellation, system not allowing it

You may want to post this on the Managed Payments board:  https://community.ebay.com/t5/Payments/ct-p/Payments

You need to request permission to enter but that shouldn't take too long.

 


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Never sell anything on eBay that you can't afford to lose.
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