09-10-2020 08:35 PM
Can someone steer me towards where it shows what is exactly billed threw managed payments and what is not. I have spent a couple of hours trying to figure it out. I thought it was just fed ex and store fees. But my monthly bill owed on the 15th is way over that amount. Thanks in advance for any help.
09-10-2020 08:40 PM - edited 09-10-2020 08:40 PM
@gogrizzzzz
The only thing taken out are the FVF's and USPS shipping labels, if you choose.
Your store subscription, FedEx fee's, listing upgrades are still billed monthly, like before.
09-10-2020 10:50 PM
So I have $89.19 in fed ex fees, my store fee is 59.95. I dont use any listing upgrades. but it shows I owe $310.54. The numbers dont add up.
09-11-2020 06:12 AM - edited 09-11-2020 06:14 AM
Are you talking about billing made on August 15? In that case, it could be showing that amount PLUS what's been billed since then........
Best thing to do is go to the invoice itself and look it over.........not depend on the little box in MP overview page
09-13-2020 04:33 AM
Were you switched recently? You still owe the FVF for the items sold before you were switched to managed payments.
09-13-2020 08:21 PM
My advice............get out..........run.........quit........before they put a hold on your account monies like they did mine!
$268,685.60 worth of sales over the years........now they are holding $2500.00 and I can't get ANY answers or support! Been "dancing" with the support web pages for over a week trying to contact a REAL person. NOPE! AIN'T happenin'!!!
After 3 more days of this "dance".....I suspect I will contact my buyers and tell them what's going on then refund their money then close my account.
GOOD LUCK..................you're going to NEED IT!