Managed Payment Fees

[kittyskollectiblesllc]

I have been doing ebay for a while and have never come across this. I was just enrolled in managed payments and I shipped an item to California from Michigan. I noticed a .96 cent international fee and called ebay. The girl told me that the buyer was from Mexico and even though I shipped to California I had to pay the fee. She also informed me that I was lucky it was not in the hundreds for the fee!! Now I do not ship international and all my settings are set up not to and asked her WHY they were even allowed to bid at all.. NO answer but to tell me to make sure I start checking on the buyers page to see what country they are from. I am Really, really annoyed with this loop hole. Anyone else come across this?

[nobody*s_perfect]

The buyer block is based on the buyer's primary address, which in this case was in California.

The international fee is based on the location of the buyer's bank. It's a fixed percentage (around 1.65%), so it wouldn't be hundreds.

[kittyskollectiblesllc]

Wish she would have said that then. She literally said hundreds which blew my mind....

[powell-memorabilia]

Problem is that eBay doesn't really know how a buyer will pay until he does so.  To weed out people with foreign bank accounts would be horrifically difficult, and would result in a lot of lost sales opportunity.  

I do wish that you had the option of blocking non-U.S. banks, if that is your preference.  As for me, I love the int'l customers that use shipping agents - it makes my life easier, provides better seller protection, and opens up the market to a much wider audience.  For me, it is worth the int'l payment fees.  

[1tuna]

the loophole allows buyers to buy from you,if you think that the fee is too large then that means you are either afraid to ship to a reshipper or you think a 1.65 percent fee is  more than you are willing to pay for a sale

shipping in the USA is easy to do even with reshippers

[luckythewinner]

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@kittyskollectiblesllc wrote:

Wish she would have said that then.

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You wrote:

"The girl told me that the buyer was from Mexico and even though I shipped to California I had to pay the fee."

So she did tell you.

This is also explained in the Managed Payment fees page:

International fee

If your registered address is in the US, we charge an International fee if either:

• The delivery address for the item (entered by the buyer during checkout) is outside the US, or
• The buyer's registered address is outside the US (regardless of the delivery address for the item)

This fee is calculated as 1.65% of the total amount of the sale and is automatically deducted from your sales.

[pjcdn2005]

Just as an fyi, Paypal charges 4.4% instead of 2.9 when a buyer is registered outside of the US so the international fee isn't new, it is just more obvious with Managed Payments.