Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
Resolved! shipping problem
i can't buy some items from some stores. they said shipping can't proceed to my countrycan you resolve this problem
Purchased price changed??
I ordered something one eBay 12/19 for $165 (like 99.9% certain) went back to look through my purchase today after I recieved the item and it said purchased for $200. Is that even possible for the seller to change the price? It was a buy now, not an ...
Waiting to be accepted in the Managed payments group, but need help now
I sold an expensive turntable to a buyer over a month ago. They received it, and then a day later their bank opened up a claim against me saying they didn't get a refund. Obviously they didn't, they received the turntable. I replied to the claim with...
Specific Questions on Fees Charged in Managed Payments
I have been reviewing the fees charged by eBay with the new Managed Payments which I was assigned to. Somebody who knows for sure please answer: Ebay claims I pay FVF on the total sale, including shipping and sales tax. Why am I paying a percent on t...
Double Billed via both Paypal and Credit Card for Prepaid Shipping?
I've been charged on Paypal for my pre-paid shipping charges - but those charges were paid by credit card - meaning as of now I've been charged twice for the same pre-paid shipping charges on Ebay. What's the story here?
Being charged more than 12.35% final value fee
Wondering why I am being charged 13.36% as apposed to the 12.35%. I am an above standard rated seller.
Manage payments - payment processing
Hello, I am seeing "processing" on some of the recent items that I've sold, whereas other are showing as completed almost immediately after paying. With PayPal I relied on "okay to ship" so do we just wait until it shows as completed before shipping ...
Managed Payment Return money hold frustration.
...any chance Ebay listens to the frustration of its sellers and makes some changes when it comes to holding money for returns. Why hold sellers money that had nothing to do with a return item. That money is now tied up for two to three weeks. Those ...
Where is that $250 Gift Card as promised?
By 2021, eBay will manage payments for a majority of its marketplace sellers. All sellers will be required to have eBay manage their payments in order to continue selling on eBay. As a special holiday offer just for your account, register for managed...
Managed Payments
Managed Payment is a TOTAL AND COMPLETE DISASTER. Now we need to wait for at least 3-4 business days for the payments from our sales to be actually deposited into our business checking account. With PayPal, the payments for sales were immediate. This...
Is ebay not required by law to maintain customer service?
What is ebay anyway? They were a venue? Now what are they? A 3rd party payment processor? You call them up and they say they can't take calls. You follow the links on their website and they say customer service is not available. They mention a chat s...
Hold on payments for late deliveries and "requests"
The policy of ebay holding payments for deliveries that are late is unacceptable. In addition to this, ebay is refunding buyers for items not received that have shown no scans in 10 days. However, I have been told by USPS supervisors that packages ar...
Import charges
Hello, Does anybody know why eBay charges me Import charges when I'm buying from Great Britain and shipping is through Global Shipping Program? I'm from Czech Republic and by Czech and GB goverments until end of this year, 31.12.2020 buying from GB i...
Ebay will keep your fee credits until you use them
With managed payments, your final value fees are sourced from the sale not for any fee credit you have on file. Ebay told you that you owed such and such amount so you paid the bill. Then Ebay comes back later and says you overpaid. Do they return th...
Managed payment account
I'm the new kid on the block (Ebayer for 17 yrs). Just switched over to a new bank account replacing paypal. Everything working out so far, payouts rec'd regularly in my new account. However, even though all ebay fees are taken out, I have not been a...
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