12-28-2020 10:47 AM
Long story short: I listen an item for buy it now, 15 minutes later it is bought by a buyer with 0 feedback, brand new account. the money is sent to my managed payments (pending). Two hours after the purchase, the buyer files a dispute outside of ebay via his bank or payment institution...this happened on 12/24. Now I have a large amount of funds pending, as well as final value fees that seemed to be taken from my payouts but haven't been reimbursed to me ($60 around). Anyone know how long it takes for something like this to clear up. I am mostly concerned about the final value fees being subtracted from my account. WIll I get that back?
12-28-2020 11:30 AM
Not sure about the fees but you can read something about it here: https://www.ebay.com/help/selling/getting-paid/handling-payment-disputes-managed-payments-seller?id=...
Other than that, being a new seller selling high value, high risk items, you can expect eBay to hold all of your funds for a certain time period.
12-28-2020 11:41 AM
Handling payment disputes as a managed payments seller