The eBay Community

Why is VAT not refundable after canceling an order?

Why did I receive a partial refund on this order? US $27.25 (VAT payment for this order) was not refunded. Since the order is already canceled, I can’t ask an eBay Customer Service about refund.

🔍 Suspicious Feedback Pattern – Seller Cheating Positive FB?

Hi everyone,I recently came across a seller on eBay who has a surprisingly high number of positive feedback ratings. Naturally curious, I checked their feedback profile — but something seems off. Here’s what I noticed:Most of the positive feedback sa...

Do you get reimbursed for promotion fees if buyer cancels order?

I had a buyer who misread the description of the item and wanted to cancel the order and receive a refund. I went ahead and canceled it. Does anyone know if I will receive a refund for the final value fees and the promotional fees?

Finding amazing things when you least expect to

True story... and I am hoping that others can share theirs. I recently wrote about finding an old pickle jar at an out-of-the-way thrift shop. A day or two later, I went back to the same little shop... what the hell, I was in the neighborhood and it ...

Seller shipped after I filed Item Not Received & requested Refund!

I waited 11 days to file Item Not Received even rhough Seller did not reply to emails did not post Tracking. Suddenly Seller ships item & posts Trscking even though he knows I no longer want the item! I waited 6 more days to Ask ebay to Step In, & no...

How to fix wrong location and currency?

Whenever I try to list an item for sale my account (on both pc and phone) "believes" that I'm located in the US and switches delivery options to US services and the currency to US dollars. But in reality I'm located in Italy. How can I fix this?

How to fix wrong location and currency

Whenever I try to list an item for sale my account "believes" that I'm located in the US and switches delivery options to US options and the currency to US dollars. But in reality I'm located in Italy. How can I fix this?

"Late Shipment" on Multiple items even though it was shipped on time

i just noticed i had multiple orders show "late shipment" on the late shipment report from 2 weeks ago even though they were certainly not shipped late, it says "Shipping carrier indicated late delivery", the last time i genuinely recall shipping som...

US ZIP CODE 11413 NOT ACCEPTED, AUTOMATICALLY CHANGE TO 11437-0001

Dears, Any Idea why US ZIP CODE NY 11413 is not accepted and changed automatically to 11437-0001 ?Thanks

Will ebay push "Shop domestically" too?

https://www.cnbc.com/2025/04/17/etsy-touts-shopping-domestically-as-trump-tariffs-mean-price-hikes.html The other day I suggested now would be a good time for ebay to push shopping domestically and to emphasize used, reconditioned and the fact that m...

Chinese seller

Seller has a watch I like at a good price. A brand new seller since February with one item and no reviews . Responded with assurance of authenticity.What do you think ?