01-02-2023 04:47 AM - last edited on 01-02-2023 08:53 AM by kh-sandra
It's simply astonishing how much distress eBay is putting me though.For the record, I'm NOT a new seller, or an infrequent one. I sell many items each month, and I already was asked to verify my bank details back in July.
Ever since the 14th of December, it's been a royal pain in the **bleep** trying to get my funds. I've had to submit my bank account details SEVERAL times and it would keep telling me that I never updated my information. Well, I finally got verified a week ago after reaching out to customer service a handful of times, and that made me happy, but now my funds are stuck even though they're available.
Lovely, yet another bug I have to deal with, and customer service repeatedly lies to me and promises I'll get my funds the next day. I'm honestly pretty sure I'm never going to get my funds, and this experience has caused me to not sell on eBay anymore. I have never been under such severe stress until a month ago.
Thanks eBay for making me go through several mental breakdowns and ruining my Christmas. Really appreciate it.
Solved! Go to Best Answer
01-02-2023 08:14 AM
My goodness..first get some help. Second, dont depend on foreign based, Ebay clones to help you, they are scripted. Instead,go to Ebay for Business on Facebook, use the message link. They are US based employees, who speak and understand English and are usually very helpful, good luck.
https://www.facebook.com/eBayForBusiness/
01-02-2023 08:14 AM
My goodness..first get some help. Second, dont depend on foreign based, Ebay clones to help you, they are scripted. Instead,go to Ebay for Business on Facebook, use the message link. They are US based employees, who speak and understand English and are usually very helpful, good luck.
https://www.facebook.com/eBayForBusiness/
01-02-2023 08:38 AM - edited 01-02-2023 08:40 AM
.
01-02-2023 08:44 AM
If online selling is causing you mental anguish, then perhaps it's not for you.
01-02-2023 08:48 AM - edited 01-02-2023 08:49 AM
Your funds are showing as available today? Correct?
Today is a federal holiday, so your funds won't be transfered to your bank accout until the banks open on Jan 3rd.
01-02-2023 08:49 AM
You've sold 9 items in 3 months;
1 item in November and
0 items in December
Looks quite 'infrequent' to me. Do you sell under another id name?
01-02-2023 09:55 AM
Queue the gatekeepers...
01-02-2023 02:21 PM
I'm honestly exaggerating way too much, lol. But, it still is really frustrating.
01-02-2023 02:23 PM
I'm literally selling a few items each month. Also, I sold 2 items in December. One which I am not getting funds for.
01-02-2023 02:26 PM
It says they're "available" but I have "no upcoming payouts"
I actually feel like this could also be the case, so I will wait it out for a few more days. I appreciate the reply.
01-02-2023 02:28 PM
Thank you for the reply. Much appreciated.
I will wait another day or two before reaching out to them, because someone else mentioned the banks being closed today, which, I admittedly did not realize, so I will see if that's why they're still delayed.
01-02-2023 03:26 PM
If you sold it and the buyer paid, eventually you will get the funds. IT's very hard to list on ebay when you need the funds fast. Even if you get daily payouts, the time that you need the money urgently is when a buyer wants a return or an item is delayed or gets lost in the shipping.
If in a few days, you do NOT see a payout, try contacting Ebay via Facebook. You hit MESSENGER while on Facebook and state your problem. Make sure that you give them your ebay ID. In a day or two, they will respond. Those folks there are fluent in English and very knowledgeable.
01-03-2023 03:03 AM
@ms.rodriguez* wrote:If you sold it and the buyer paid, eventually you will get the funds. IT's very hard to list on ebay when you need the funds fast. Even if you get daily payouts, the time that you need the money urgently is when a buyer wants a return or an item is delayed or gets lost in the shipping.
If in a few days, you do NOT see a payout, try contacting Ebay via Facebook. You hit MESSENGER while on Facebook and state your problem. Make sure that you give them your ebay ID. In a day or two, they will respond. Those folks there are fluent in English and very knowledgeable.
Just be prepared if you ask on the Ebay for Business Facebook page about payments they may tell you that is one area they cannot help with but they will give you some information and links on where to go. I've seen them reply multiple times that they cannot assist with issues regarding Managed Payments.
01-03-2023 08:18 AM - edited 01-03-2023 08:19 AM
Really appreciate the helpful replies everyone! Feeling a little more hopeful now and I keep telling myself that this is probably just the system being too overwhelmed from the holidays + New Year's.
01-04-2023 02:31 PM - edited 01-04-2023 02:33 PM
Well this sucks, I messaged them earlier and they basically said the same thing..
Can't believe what a nightmare this is. How in the heck am I supposed to fix this if I can't even reach out to anyone helpful? I'm so livid right now.
I can't even list new items because it's telling me I need to "verify some details" but I already did that, and there is no red banner at all. Only my funds are being held.