08-10-2021 01:36 PM
I was confused about how Ebay charges their commission of 12.5%. I sold an item for $165 and was charged $23.94 fees for Ebay's commission. This was way above their advertised 12.5% which should be $20.63. So I called Ebay to ask for an explanation. It was a very convoluted answer. It turns out that they take out 12.5% from the total ( not the item sale price), which includes tax and shipping. I never heard of a commission for a sale that included shipping and tax. So Ebay is making money off of the fact that I have to pay tax on the sale item as well as making money off of the cost of shipping the item. I'm not even sure if this is legal but it's beyond greedy and is definitely unethical. I could see a commission on the actual sale item, but the tax, the shipping ???
Also, Ebay says they charge 6% sales tax, 6% of $165 should be $9.90, not the $14.02 they charged me. The icing on the cake was for Ebay to charge me $7.43 to print out a shipping label even although the buyer had already paid $10.79 for shipping. If I were able to bypass Ebay's shipping and just take the package to the post office, they wouldn't charge me $7.43 to print out a label. What a total rip off.
This has been a good lesson for me. I'm positively done with selling on Ebay. There are other ways to sell things.
08-13-2021 11:03 AM
@tubamirabilis100 wrote:When I asked Ebay to explain how they arrived at the commision on the sale, it was Ebay that told me they charge a commission on the sale price, the tax and the shipping. It made sense because the commission was greater than 12.5% of the sale price. By the way, even if I didn't pay the sales tax, they still charged me a commission based on the sales tax amount.
What was more unsettling was that fact that with their new policy of "managed payments" they had access to my checking account because I had to furnish that information to them to set up the new was of doing things. I questioned Ebay about access to my account and they reassured me it was only so that they could deposit money from my sales into my account. Just last week I got an Email that said I owed "fees and expenses" and that they were going to take it from my account "ending in xxxx" within the next three days. This alarmed me as I didn't want Ebay taking money out only depositing money in. Fortunately I had opened up a separate checking account with nothing in it, in another bank than the one I normally use. Somone could get my account number and could get into my account and clean me out. With all the verbal and written reassurances about security I just don't like the idea of Ebay having my account number to my checking account,especially when I get an email from them saying I owed additional fees and expenses and they would withdraw them within three business days. Paypal was much safer.
Thank you. I'm very much aware of how the MP fees work. I know you are upset by this discovery on what they charge the FVF on, but they never hid this fact, you just missed learning about it before going into MP. What they are charging you on so are they charging everyone else on. It isn't just you, it is all of us.
The fees in MP have NOT increased overall fees. The following numbers represent those that do not have a store and the fee rate for most common categories [not all].
Fees BEFORE going into MP
10.20% FVF + 2.9% PP fees = 13.10% plus 30 cent per transaction fee.
In MP the fees are:
10.20% FVF + 2.35% money processing fee paid to MP = 12.55% plus a 30 cent per transaction fee.
Starting August 2nd, PayPal is raising their fees, so they will be as follows:
10.20 Ebay FVF + 3.49 PP Fee = 13.69% plus .49 cent Per Transaction fee [note: PP now has a fluctuating main fee depending on the size of the seller it is somewhere between 2.59% up to 3.49 plus an additional fee if you what protection on credit card purchases]
MP is NOT a "new policy". MP is three and a half years old. It was they just weren't legally able to bring it site wide until their Operating Contract ended with PP in June of 2020. So starting last summer they started onboarding sellers each month in large groups. Right now most US seller are in the program and the international sellers are well under way. Ebay has about 73% of all sellers onboarded to MP.
They have to have your bank info because that is how they get your money to you. Their payouts ONLY go to a checking account right now. So if they did not have your bank information, you would not be able to get your money. Yes they have authority to make deposits to that account and withdraw from it if your MP account goes into a negative balance. They can pull from your bank account to cover that negative balance. However they do email us a couple days in advance of looking to our bank accounts to fund a negative balance in MP. And if during that couple of days, enough comes into your MP account, even if pending, to cover the negative balance they won't pull from your checking account.
If a seller is monitoring their MP account as they should, you will always be aware of what is going on anyway. All your information is on the Seller Hub under the Payment tab as well as reports.
Yes we would all love for MP just to make deposits and never have the occasion to withdraw. That would be great for us but not so good for Ebay.
PP is not "much safer". Both sites are as safe as an internet site is likely to be. PP's security isn't likely to be that much different than Ebay's since Ebay owned them until mid 2015.
Separate checking accounts are always a good idea. I recommend it to sellers all the time.
08-13-2021 11:07 AM
@releasethekraken_1 wrote:“Somehow, I could think of an easier way to do it - like maybe when the buyers pays the shipping I can just print out a label. Instead, the buyer attaches the shipping costs to the sale price and then I pay (supposedly the same amount give or take a few dollars) the shipping and print a label.!!!! . Like I said - unnecessarily convoluted and excessive. “
You want to take control of the postage purchasing process away from sellers and rely on buyers to do it, and you think that would be LESS convoluted? Seriously?
What could be easier than the seller paying for a label and printing it? How would the seller add a handling charge in your scenario?
If you still think you’re being screwed after everything has been explained to you, your decision is probably for the best.
I agree with all of this. I would just add, how is the buyer to know how much the item weighs after packaging? Are buyers suppose to then get educated on the various different shipping methods available for that item and then chose from that? What if they pick a method that exceeds the amount they paid the seller for shipping? Or they pick a method that isn't readily available to the seller? For example, I live in a rural area, I do not have easy access to all forms of shipping. And some require me to have to drive 15+ miles to drop off a package, which only adds to the cost of shipping that I wouldn't likely get paid for.
So many questions???!??
08-13-2021 11:19 AM
@legalnurseconsultant wrote:I appreciate your apparent knowledge, however I do not appreciate the way you "talk" to me. You do NOT have the right to deprecate or denigrate anyone on this forum. This is a community forum where we help each other. We are all in this together, and it's wonderful when someone can give advice in a kind and helpful manner, not putting them down and making them feel like they're an idiot.
After 45 years of being an RN, and the majority in management, I told my nurses many, many times that "it's not so much what you say to someone, it's HOW you make them feel". Maya Angelou was absolutely correct. If we can't be kind to each other, and enjoy the mere process of helping each other understand, answer questions, etc, then we have no place being on this forum.
My apologies for upsetting you or making you feel slighted. The screen you were looking at as I said in my other post is a lousy design and it fools a lot of sellers. Not just you, many sellers have posted from time to time over their concern about this high fee that is noted.
Selling costs does not = Ebay fees so in this case the 28% is not the FVFs this seller pays to Ebay it is a combination of the information that is explained to the right. The different colors in the circle represent the amount of the 28% is of each particular component.
08-13-2021 01:21 PM
@mam98031 wrote:
@releasethekraken_1 wrote:“Somehow, I could think of an easier way to do it - like maybe when the buyers pays the shipping I can just print out a label. Instead, the buyer attaches the shipping costs to the sale price and then I pay (supposedly the same amount give or take a few dollars) the shipping and print a label.!!!! . Like I said - unnecessarily convoluted and excessive. “
You want to take control of the postage purchasing process away from sellers and rely on buyers to do it, and you think that would be LESS convoluted? Seriously?
What could be easier than the seller paying for a label and printing it? How would the seller add a handling charge in your scenario?
If you still think you’re being screwed after everything has been explained to you, your decision is probably for the best.
I agree with all of this. I would just add, how is the buyer to know how much the item weighs after packaging? Are buyers suppose to then get educated on the various different shipping methods available for that item and then chose from that? What if they pick a method that exceeds the amount they paid the seller for shipping? Or they pick a method that isn't readily available to the seller? For example, I live in a rural area, I do not have easy access to all forms of shipping. And some require me to have to drive 15+ miles to drop off a package, which only adds to the cost of shipping that I wouldn't likely get paid for.
So many questions???!??
Just imagine if a buyer bought two or more items from one seller and wanted combined shipping. What a meltdown that would be.
08-13-2021 01:29 PM
@releasethekraken_1 wrote:
@mam98031 wrote:
@releasethekraken_1 wrote:“Somehow, I could think of an easier way to do it - like maybe when the buyers pays the shipping I can just print out a label. Instead, the buyer attaches the shipping costs to the sale price and then I pay (supposedly the same amount give or take a few dollars) the shipping and print a label.!!!! . Like I said - unnecessarily convoluted and excessive. “
You want to take control of the postage purchasing process away from sellers and rely on buyers to do it, and you think that would be LESS convoluted? Seriously?
What could be easier than the seller paying for a label and printing it? How would the seller add a handling charge in your scenario?
If you still think you’re being screwed after everything has been explained to you, your decision is probably for the best.
I agree with all of this. I would just add, how is the buyer to know how much the item weighs after packaging? Are buyers suppose to then get educated on the various different shipping methods available for that item and then chose from that? What if they pick a method that exceeds the amount they paid the seller for shipping? Or they pick a method that isn't readily available to the seller? For example, I live in a rural area, I do not have easy access to all forms of shipping. And some require me to have to drive 15+ miles to drop off a package, which only adds to the cost of shipping that I wouldn't likely get paid for.
So many questions???!??
Just imagine if a buyer bought two or more items from one seller and wanted combined shipping. What a meltdown that would be.
I'd have to quit selling. I couldn't handle the stress or the amount of money I would lose because the buyer was in charge of shipping.
08-13-2021 01:31 PM
@fab_finds4u wrote:Is anyone else so sick and tired of the posts about eBay fees?
When sellers paid eBay 10%, and paid PayPal 2.99% plus .30 of the total payment it was just ducky to fork over 12.99% plus .30.
Didn't hear complaints.
But now, in Managed Payments when you have to fork over 12.55% plus .30 which is slightly LESS than 12.99% everyone goes berserk.
I have a solution. B!tching ain't gonna change it. If you can't handle it don't sell here.
BTW, PayPal just raised their fees
I find it amusing that they did not know the costs of selling on eBay: must not keep books.
Its the main thing I see about MP sellers are learning their cost.
08-13-2021 01:33 PM - edited 08-13-2021 01:35 PM
@mam98031 wrote:
@releasethekraken_1 wrote:
@mam98031 wrote:
@releasethekraken_1 wrote:“Somehow, I could think of an easier way to do it - like maybe when the buyers pays the shipping I can just print out a label. Instead, the buyer attaches the shipping costs to the sale price and then I pay (supposedly the same amount give or take a few dollars) the shipping and print a label.!!!! . Like I said - unnecessarily convoluted and excessive. “
You want to take control of the postage purchasing process away from sellers and rely on buyers to do it, and you think that would be LESS convoluted? Seriously?
What could be easier than the seller paying for a label and printing it? How would the seller add a handling charge in your scenario?
If you still think you’re being screwed after everything has been explained to you, your decision is probably for the best.
I agree with all of this. I would just add, how is the buyer to know how much the item weighs after packaging? Are buyers suppose to then get educated on the various different shipping methods available for that item and then chose from that? What if they pick a method that exceeds the amount they paid the seller for shipping? Or they pick a method that isn't readily available to the seller? For example, I live in a rural area, I do not have easy access to all forms of shipping. And some require me to have to drive 15+ miles to drop off a package, which only adds to the cost of shipping that I wouldn't likely get paid for.
So many questions???!??
Just imagine if a buyer bought two or more items from one seller and wanted combined shipping. What a meltdown that would be.
I'd have to quit selling. I couldn't handle the stress or the amount of money I would lose because the buyer was in charge of shipping.
So why did you not go with a fixed shipping rate??? Edited to add easy solution....
Sorry edited: two reasons did not post to the correct one:
And wanted to thank you for what you keep doing.... It aint easy...
08-13-2021 02:56 PM
I think most of this boils down to sticker shock. Same thing happened on Etsy years ago when they went to all Etsy Payments. People who moved over from Paypal really had no idea what their fees really were. It seems like it would be really obvious when one does their federal taxes, but I think it's having it all laid out then it is a bit of a shock, particularly when it's shown as all revenue, including shipping income - like that 28% example upthread. It looks awful...(just like my 1099 form looks awful) until one breaks it down.
08-13-2021 03:37 PM
How on Earth have you been on eBay almost 30 years. EBay was started in the living room of the founder, Pierre Omidyar in September of 1995. That makes eBay 26 years old next month. Can you clarify how you joined 4 years before eBay was even a “thing?” Smh
08-13-2021 10:12 PM
@chapeau-noir wrote:I think most of this boils down to sticker shock. Same thing happened on Etsy years ago when they went to all Etsy Payments. People who moved over from Paypal really had no idea what their fees really were. It seems like it would be really obvious when one does their federal taxes, but I think it's having it all laid out then it is a bit of a shock, particularly when it's shown as all revenue, including shipping income - like that 28% example upthread. It looks awful...(just like my 1099 form looks awful) until one breaks it down.
"...particularly when it's shown as all revenue, including shipping income..." No that wasn't what was being discussed. I gave a picture of the graphic that was being discussed and it isn't about Income, it is about Expenses. And some think that that 28% represents their Ebay fees without taking the time to actually read what the graphic says.
08-14-2021 05:58 AM
@chapeau-noir wrote:It seems like it would be really obvious when one does their federal taxes
I'm guessing that a lot of the people experiencing sticker shock haven't been reporting their eBay income, so they never documented their expenses.