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Day 4 On Demand Instant Payments Glitch, Not Working

Hey yall, I could use some help. elizabeth@ebay velvet@ebay nicole@ebay

 

Day 4.  On demand payments are still not working. My debit card is verified and accepted, but you cant select on demand payments, the box is grayed out and not working. See screenshot below.  I have opened a support ticket, but still no answers. Thanks for all your help.

 

Screenshot 2022-07-25 at 10-47-45 Seller Hub Your financial summary eBay.png

 

 

 

Message 1 of 35
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34 REPLIES 34

Re: Day 4 On Demand Instant Payments Glitch, Not Working

Day 9 still not fixed. 

Message 16 of 35
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Re: Day 4 On Demand Instant Payments Glitch, Not Working

Bump

Message 17 of 35
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Re: Day 4 On Demand Instant Payments Glitch, Not Working

Same here.

Message 18 of 35
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Re: Day 4 On Demand Instant Payments Glitch, Not Working

This is happening to me as well. 

Message 19 of 35
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Re: Day 4 On Demand Instant Payments Glitch, Not Working

Has anyone figured out a solution to this yet? I'm experiencing the same issue.

Message 20 of 35
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Re: Day 4 On Demand Instant Payments Glitch, Not Working

I still am having the same issue. I have called twice, both times I was told they would look into it. Both times I received a call back stating that whatever issue it was should be corrected and my payouts should be available for the immediate payout option. Both times that was wildly inaccurate and to date I am still unable to do the immediate payout option even though it has officially been rolled out across the platform now

Message 21 of 35
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Re: Day 4 On Demand Instant Payments Glitch, Not Working

Same….

Message 22 of 35
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Re: Day 4 On Demand Instant Payments Glitch, Not Working

so glad i rarely have to suffer selling on this platform. they have been playing with peoples money for a long while now. my payouts show the same stupid grey box after being approved prior.  i even have payments past the date it says it will be available and more recent payments processing quicker than older ones. this is stupid.

Message 23 of 35
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Re: Day 4 On Demand Instant Payments Glitch, Not Working

tried calling about it also and they are all still hopeless and clueless about whats going on with this problem. took ten minutes to of arguing with someone who only knows barely how to speak english and sounded like they were walking down the side of the road (whatever they were doing it wasnt there job initially.)  then waited on hold for 10 minutes so far but i can already type this response because they already took their fees off the rip so what do they care about us really? i pay more fees to sell here than anywhere else. auction houses are so much easier to deal with and fees are way less. like i said before this rant i am thankful theres other platforms out there that dont steal or fees and constantly leave us hanging like here. they are also acting like this is the first time anyone has called in to complain... awesome...

Message 24 of 35
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Re: Day 4 On Demand Instant Payments Glitch, Not Working

call is over and just to sum up the complaint its still the same as everyone else on this thread has been saying. they are absolutely clueless and have no idea if or when or why. im just going to move my money asap using the bank transfer option and just keep praying i dont have to use this failing platform anytime soon. 

Message 25 of 35
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Re: Day 4 On Demand Instant Payments Glitch, Not Working

so i just found a fix or the cause of the problem for me. the debit card i had set for instant payouts was not the same account as the bank account i had added so once i changed the bank to the debit account the option showed up and worked like a charm. (short of being hassled once again to pay more fees for them doing absolutely nothing once again)

Message 26 of 35
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Re: Day 4 On Demand Instant Payments Glitch, Not Working

Yep, they want there money right away but they do not want to give you your money when needed or sold an item. Alot of crooked stuff happening. ebay is so bad anymore selling things. I cant believe people are still on here. I just do it once in awhile but its still a pain and a hassle. I still cant get payment on demand.......Its like goodwill, every time you buy something at good will they ask you to round up to the nearest dollar... That is a total scam. They got the stuff for free and there asking for more money???? Complete rip offs, Goodwill makes millions a year... Ebay has alot of stuff that seems shady.... like extra shipping charge, Really?Its not right. But these big companys are getting away with it...Money talks bullcrap walks

Message 27 of 35
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Re: Day 4 On Demand Instant Payments Glitch, Not Working

@minahmoo 

Hi-

Question? Are you normally on daily, weekly, bi-weekly or monthly payouts?  If you are on daily payouts, you cannot access this feature.  Only weekly, bi-weekly or monthly recipients can access this feature.  Kind of cruddy, I know...everyone should be be allowed to access it, because daily payouts usually take 3 days, so consequently they are not daily payouts.  And if you have  a sale on Thursday or Friday,  even longer. 

Message 28 of 35
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Re: Day 4 On Demand Instant Payments Glitch, Not Working

Oh okay, let me check and see what I'm on on what payouts. I appreciate it thank you

Message 29 of 35
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Re: Day 4 On Demand Instant Payments Glitch, Not Working

Mines also greyed out why cant we do on demand same day transfer i have everything hooked up perfect same account same numbers everything help please

Message 30 of 35
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