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Charged more than twice what I was expected

Admittedly I didnt pay as much attention as I should during the payment / checkout step.

 

Now that my credit card statement has arrived, I notice an item is significantly more expensive than expected.

 

When I check the listing on ebay, it still doesnt add up.

 

The details are:

Product: 9.99
Shipping: 10.00

 

Charged: 49.16

 

There is no details about how the final charge amount is arrived at.

 

Can anyone clarify or suggest how might have happened?

Message 1 of 14
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13 REPLIES 13

Re: Charged more than twice what I was expected

Do you have the item number? Its ok to post it if the listing has closed.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 2 of 14
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Re: Charged more than twice what I was expected

Is there VAT in there somewhere? But, to be able to give you a definitive answer, we would really need the item number.  

Message 3 of 14
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Re: Charged more than twice what I was expected

you are probably right, just saw the op is in Denmark.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 4 of 14
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Re: Charged more than twice what I was expected

Where do I find the item number?

Message 5 of 14
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Re: Charged more than twice what I was expected

This is a link to the product page - https://www.ebay.com/itm/162442445060?var=461463305902

 

 

Message 6 of 14
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Re: Charged more than twice what I was expected


@baphomay wrote:

Where do I find the item number?


Scroll about 1/3 way down the listing page to where the description tab is. 

 

Screen Shot 2022-03-26 at 7.26.09 PM.png

albertabrightalberta | Volunteer Community Mentor
"I can explain it to you, but I can't understand it for you."

Message 7 of 14
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Re: Charged more than twice what I was expected

Thanks. The item number is 162442445060

Message 8 of 14
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Re: Charged more than twice what I was expected


@baphomay wrote:

This is a link to the product page - https://www.ebay.com/itm/162442445060?var=461463305902

 

 


Did you buy just one item? If so, I have no idea why you were charged so much.

 

Screen Shot 2022-03-26 at 7.31.56 PM.png

 

albertabrightalberta | Volunteer Community Mentor
"I can explain it to you, but I can't understand it for you."

Message 9 of 14
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Re: Charged more than twice what I was expected

Yes, just one item.

Total: GBP 49.16 (1 item)
 
Message 10 of 14
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Re: Charged more than twice what I was expected

Hi Did you look at your actual order details (from your purchase history) or just on the listing. Your order details from your purchase history page should have a breakdown of the amount you were charged including taxes.  To find it go to your purchase history page and in the more actions drop down list,for the item, click on view order details. This will open the order to see the charges.

 

You are in registered in Denmark and the item was shipped from the UK, you likely had to pay VAT.

lisa5768
Volunteer Community Mentor

Message 11 of 14
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Re: Charged more than twice what I was expected

Thanks, yes I did look at the order details. That was the first thing I looked at.

 

And it still doesnt add up. Even with taxes its still more than 100% more than expected.

And the breakdown of costs does not add up.

Message 12 of 14
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Re: Charged more than twice what I was expected

Can you post a screenshot of your order details, like this one? It's okay if you'd rather not, but it might help point to the issue . . . remember to remove your email address if it appears on there.

 

Since I'm in the US, I'm not familiar with exactly where VAT would appear on your order details. Is there an indication anywhere of what VAT equals?

 

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Message 13 of 14
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Re: Charged more than twice what I was expected

It looks like I was way overcharged for the shipping.

 

baphomay_1-1648515806100.png

 

 

Message 14 of 14
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