Cannot checkout

[bryaknauf-0]

I have a few items I bid on and won, and anytime I go to checkout and enter in my card details, it just continuously tells me that it can’t process the payment. My bank said there’s no issue with my cards, since I tried all of them. Twice now it’s said it’s gone through, I even got an email saying I bought them, but then upon refresh they’re still there sitting in my cart. eBay support has been literally worthless in helping me, just saying that others have this issue. I don’t know what to do anymore. I want to pay for the items I bid on. The sellers want me to pay. Why can’t eBay fix this?

[rebell45]

Sometimes you can work around this kind of problem by having the seller send you an invoice and paying from the link in that. Otherwise, first check all of you card accounts to make sure no charges have gone through. Then go to your eBay Account - Payment Options and make sure your registered card information is all correct. Oh, and register your card there if you haven't already done so.

Another thing to try is to go to the original listing and click on Pay Now from the listing, I've seen that work before.

If all else fails you can go to the bottom of this page and ask for a call back: https://www.ebay.com/help/default/default/default?id=4009&from=ContactUs