eBay

drwho534 · ‎09-01-2023

Buyer 'bought' item 5 days ago, resent invoice, no reply. Am trying to cancel order, ebay states use drop-down menu and select 'buyer has not paid'. When I select the 'cancel order' button there is NO 'buyer has not paid' reason stated???

drwho534 · ‎09-01-2023

Ignore above, tried to delete and no option listed here to delete?

lamber9347 · ‎09-01-2023

You need to wait a full four days however every time you send an invoice it re-sets the timer. So now you have to wait four days past the last time you sent the invoice. Just be patient and wait out the time. By canceling due to buyer not paying, you will be refunded for all of your fees and the buyer will receive a demerit for non payment. It's only another 4 days, you can do this. Best of luck to you....

wastingtime101 · ‎09-01-2023

There's no reason to send an invoice unless you have to make an adjustment, for example combined shipping costs or adding another shipping method the buyer requested.

eBay sends out payment reminders to buyers automatically. Sending invoices is a duplication of efforts and clogs the buyer's inbox.

Sending an invoice locks in the shipping cost. That could have a big financial impact on someone that uses calculated shipping. The shipping price gets locked in based on the buyer's default location, but if they change the address at checkout to have that item shipped to Mom across the country, that shipping cost can change by leaps and bounds and seller is out the $$.

Finally, sending an invoice resets the clock on when an order can be cancelled for non-payment when sellers handle UPIs manually. The automated system will cancel based on the seller's settings regardless of sending an invoice, but when you use the manual process and an invoice is sent it resets the clock, giving the buyer an additional 4 days before the system will let the seller cancel.

GLORIOUS!