eBay

hydrangia · ‎05-31-2021

strange thing happening.

I won an auction, when I go to pay it has an address I haven't used in about 15 years. And shipping says free. But it is not free. How is this appening?

popblox · ‎05-31-2021

I won an auction, when I go to pay it has an address I haven't used in about 15 years

What is "it"? Your billing/shipping details on eBay? If so, you need to go to account settings, then update your account details.

And shipping says free. But it is not free.

If the total amount still shows free shipping after you update your account information, then it's free. Complete your payment and you should be good to go.

mtgraves7984 · ‎05-31-2021

Well, that's an odd issue... from your feedback left for others, it appears that you shop here frequently. I take it that those orders were using your current address, no? And arrived without problems, no?

I'd recommend updating all of your address fields, as @popblox advises. On the current order, you'd need to make sure it is addressed to where you'd like to receive it before you pay for it... did the address 'glitch' cause a shipping charge? I think it's okay to post the listing number, if you'd like fresh eyes to look it over. Hmmm...