28 Month old transaction, buyer opened a chargeback case through PayPal

[the-hook-and-the-loop]

True story. A buyer purchased a Sony Cybershot for $29.75 on March 15, 2020 and just opened a case through PAYPAL which I have to fight and wait for a decision now. His reason was that "he wanted to know more about the transaction". I am speechless. I can not trust any company with my funds as they sit in their office buildings figuring out different POLICIES to separate man from his money. SPEECHLESS!!!

[a_c_green]

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@the-hook-and-the-loop wrote:

I don't see his eBay username on the PP case. I can't search eBay because it's 28 months ago. I would be interested in seeing his feedback. I suppose I could look through all of them around that time. 

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You have an outside email address associated with your selling account, and unless you've been deleting messages from it (which I would never recommend doing), you should be able to find records of the sale there.

That aside, the whole claim is ridiculous. The only way I can see this happening is that PayPal accepts filings of any kind of dispute, then actually looks at them after filing. Hopefully the 28-month-old date of the transaction will cause it to be rejected.

[ms.rodriguez*]

Did you actually try calling PAYPAL and reminding them that the transaction is more than 180 days?

[nocoolnamejane]

What’s the chargeback code? I don’t remember “wanting to know more about the transaction” being one of the choices when filing a chargeback?

[dnasilver]

possibly someone looking at bankruptcy......just a guess

[caseypl]

people who need money 

[ga-8370]

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@southern*sweet*tea wrote:

Let Paypal know their own policy:

https://www.paypal.com/us/webapps/mpp/security/buyer-protection-resolution

"Be aware that disputes must be opened within 180 days of your payment date, and that you and the seller will have 20 days to work things out." 

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This is higher than PayPal.

Any time limit that PayPal dreamed up on the back of a napkin, do not apply outside of PayPal.

[computeraidllc]

I am wondering if they opened it up with there issuer and not PayPal because you shouldn't be able to open a dispute after 180 days. The card issuer is a different animal. Most are within 180 days but some go further out. I think Visa and Mastercard is 6 months, Discover I don't know and Amex is no time limit, anything over 6 months with Amex requires signed paperwork to even open a dispute that far out. US Federal Law is minimum 60 days.