Hi,
I am developing an eBay Template for the description.
All works fine on Desktop and Mobile except within the eBay iOS App.
------------------------------------------------------------------------
#1 link to eBay store broken from within the eBay iOS App (stuck on loading screen)
What should happen?
When the user clicks the link it should open the eBay Store within the eBay iOS App.
What actually happens?
The items of that seller actually get shown, but as soon as you click on one of them, nothing loads except the main image. The user is stuck in a loading screen. (see screenshot)
How to reproduce
So far I used the following for the eBay Store link:
<a target=“_blank" href="https://stores.ebay.de/mobilshop3000">GO TO THE STORE</a>
I also tried https://www.ebay.de/str/mobilshop3000
eBay iOS App Version 5.35.0
iOS Version 12.0 (16A366)
https://www.ebay.de/itm/332945481811
- open in eBay iOS APP
- show description
- click search bar in the top right
- click any shown item from this seller
------------------------------------------------------------------------
#2 send Message Window not opening (stuck in login Screen)
What should happen?
When the user clicks the link it should open the message box within the eBay iOS App.
What actually happens?
The user is shown a login screen and is stuck after clicking Login (see screenshot)
How to reproduce
So far I used the following for the eBay Store link:
<a target=“_blank" href="https://contact.ebay.de/ws/eBayISAPI.dll?ContactUserNextGen&recipient=mobilshop3000">ask a question</a>
I also tried https://www.ebay.de/str/mobilshop3000
eBay iOS App Version 5.35.0
iOS Version 12.0 (16A366)
https://www.ebay.de/itm/332945481811
- open in eBay iOS APP
- show description
- click link "Frage stellen"
- click "Einloggen" / "Login"
------------------------------------------------------------------------
I browsed the whole community and found posts that seem to be related to this issue from 2016.
I don't know about eBay's internal time-schedule but this seems like a rather long time to fix an issue like this. 
Note that the example links are not my templates, but replicate the exact problem.
I hope to finally shed some light on this issue, since so far it seems that this is a global problem every seller is facing that is trying to implement the above functionality.
Thanks in advance
- Jonas
.jpg){kind=link}
