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iOS app upgrade, older versions no longer supported

If you have been notified to update your eBay app, here are the steps to take to get the latest version onto your device. You need to have iOS 14 or higher to get the latest version from the Apple App Store 

 

  • Open the App Store app on your device 
  • Search for eBay app in the App Store 
  • Select ‘Update’ button next to the eBay app title  

Link to Apple App Store: 

https://apps.apple.com/cg/app/ebay-buy-sell-and-save-money/id282614216

 

iOS 12 - If your device is running iOS 12 you might be able to install an older version from the App Store 

  • Delete the ebay app from the device
  • Open the app store app
  • Tap account button
  • Tap Purchased
  • Scroll to the eBay app and tap the cloud and down arrow icon

If your device cannot be upgraded to iOS 12 you can use the Safari browser to access ebay.

 

Thank you and let us know if you have any troubles getting these updates to work.

Message 4 of 225
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224 REPLIES 224

iOS app upgrade, older versions no longer supported

Bad form, EBay. My 5C is the bomb and doesn't need to be replaced. Your business model however...........

Message 46 of 225
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iOS app upgrade, older versions no longer supported

Thank you for that info I will see what happens I will try it on the 8th and see what happens  

kind regards 

 

Message 47 of 225
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iOS app upgrade, older versions no longer supported

You can’t expect your old hardware to be supported indefinitely, it simply isn’t possible. 

Message 48 of 225
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iOS app upgrade, older versions no longer supported

I have the same issues... but unfortunately for my husband who has a brain injury,  he is having extreme difficulty navigating from Safari without the app.  Never mind that because of his issues the simpler the tablet is, the better it is for him.  So updating his iPad is not the answer either.   At this time when people are actually DEPENDENT on their home devices, why would you make changes that will cut people out?  It makes no sense.  

Message 49 of 225
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iOS app upgrade, older versions no longer supported

Hi I have an older iOS on my iPad I think iOS 9 or 10. When I tried to delete the eBay app ahead of you retiring it it's telling me I will lose data !!

Please advise

John

Message 50 of 225
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iOS app upgrade, older versions no longer supported

This is possibly the worst time to go ahead with such a decision, regardless of when that decision was made or any difficulties there may be in reversing it.  Many people are having to make big changes to the way they live and work, they rely on the known and existing systems they have access to and that they know work, why then would eBay remove such a system at this time?

 

I, like many people, simply cannot afford to play the upgrade game, our devices still work perfectly well so there is no good reason to spend a lot of money on something that would ultimately just perform exactly the same tasks.

 

By going ahead with this app retirement eBay are effectively saying that they don't care about a portion of their loyal user base, like a few other large companies who have decided to brick or remove their perfectly good old apps for no reason other than the upgrade culture.

 

The cynic in me says that eBay are only doing it to drive sales of newer iPad and smart phone models on their site, pure selfish greed.  Prove me wrong by reversing the decision.

Message 51 of 225
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iOS app upgrade, older versions no longer supported

It's not a matter of supporting old hardware indefinitely, I think the main problem is the timing of the app retirement.  Eventually people will upgrade as their old devices eventually fail or degrade to the point where they are no longer practical or usable, but that time is a long way off yet for many of us.  Why buy new tyres for a car when they have 20,000 miles left in them?

 

A large company such as eBay surely has the resources to maintain the old app, or at the very least make the desktop website usable on mobile devices (it is very poorly coded at present and has some glaring problems that blight even the normal desktop browser experience).  If eBay cared, they would rework the website to mimic the app for mobile devices, that is something they could easily do with a few smart web developers on their team.

Message 52 of 225
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iOS app upgrade, older versions no longer supported

Thank you for notifying

Message 53 of 225
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iOS app upgrade, older versions no longer supported

Remember..

 

Old is Gold/Wise & never Obsolete 

 

i Robot / Terminator

 

..5G.. 

 

let's beat the system..

Message 54 of 225
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iOS app upgrade, older versions no longer supported

Remember..

Old is Gold/Wise & never Obsolete

i Robot / Terminator

..5G..

let's beat the system..

Message 55 of 225
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iOS app upgrade, older versions no longer supported

5D

Message 56 of 225
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iOS app upgrade, older versions no longer supported

Covid / 5G / Amazon / Bill Gates..

 

 

AI

i Robot

Terminator 

Message 57 of 225
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iOS app upgrade, older versions no longer supported

Covid / 5G / Amazon / Bill Gates..


AI
i Robot
Terminator

 

..Systems reBoot..

Message 58 of 225
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iOS app upgrade, older versions no longer supported

'Hey Siri'

 

HELP

 

..eBay is going out of control..

 

sort it out.. please

 

Thanks 🙏 Best wishes x

Message 59 of 225
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iOS app upgrade, older versions no longer supported

So you have deemed me to be obsolete!

You clearly do not value my custom , so  I guess it's farewell. 

Your choice 

Message 60 of 225
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