02-25-2020 11:28 AM - edited 02-16-2022 10:42 AM
If you have been notified to update your eBay app, here are the steps to take to get the latest version onto your device. You need to have iOS 14 or higher to get the latest version from the Apple App Store
Link to Apple App Store:
https://apps.apple.com/cg/app/ebay-buy-sell-and-save-money/id282614216
iOS 12 - If your device is running iOS 12 you might be able to install an older version from the App Store
If your device cannot be upgraded to iOS 12 you can use the Safari browser to access ebay.
Thank you and let us know if you have any troubles getting these updates to work.
06-01-2020 04:31 AM
Bad form, EBay. My 5C is the bomb and doesn't need to be replaced. Your business model however...........
06-01-2020 05:55 AM
Thank you for that info I will see what happens I will try it on the 8th and see what happens
kind regards
06-01-2020 06:08 AM
You can’t expect your old hardware to be supported indefinitely, it simply isn’t possible.
06-01-2020 02:56 PM
I have the same issues... but unfortunately for my husband who has a brain injury, he is having extreme difficulty navigating from Safari without the app. Never mind that because of his issues the simpler the tablet is, the better it is for him. So updating his iPad is not the answer either. At this time when people are actually DEPENDENT on their home devices, why would you make changes that will cut people out? It makes no sense.
06-01-2020 11:43 PM
Hi I have an older iOS on my iPad I think iOS 9 or 10. When I tried to delete the eBay app ahead of you retiring it it's telling me I will lose data !!
Please advise
John
06-02-2020 12:58 AM
This is possibly the worst time to go ahead with such a decision, regardless of when that decision was made or any difficulties there may be in reversing it. Many people are having to make big changes to the way they live and work, they rely on the known and existing systems they have access to and that they know work, why then would eBay remove such a system at this time?
I, like many people, simply cannot afford to play the upgrade game, our devices still work perfectly well so there is no good reason to spend a lot of money on something that would ultimately just perform exactly the same tasks.
By going ahead with this app retirement eBay are effectively saying that they don't care about a portion of their loyal user base, like a few other large companies who have decided to brick or remove their perfectly good old apps for no reason other than the upgrade culture.
The cynic in me says that eBay are only doing it to drive sales of newer iPad and smart phone models on their site, pure selfish greed. Prove me wrong by reversing the decision.
06-02-2020 01:15 AM
It's not a matter of supporting old hardware indefinitely, I think the main problem is the timing of the app retirement. Eventually people will upgrade as their old devices eventually fail or degrade to the point where they are no longer practical or usable, but that time is a long way off yet for many of us. Why buy new tyres for a car when they have 20,000 miles left in them?
A large company such as eBay surely has the resources to maintain the old app, or at the very least make the desktop website usable on mobile devices (it is very poorly coded at present and has some glaring problems that blight even the normal desktop browser experience). If eBay cared, they would rework the website to mimic the app for mobile devices, that is something they could easily do with a few smart web developers on their team.
06-02-2020 12:27 PM
Thank you for notifying
06-03-2020 09:35 AM
Remember..
Old is Gold/Wise & never Obsolete
i Robot / Terminator
..5G..
let's beat the system..
06-03-2020 09:39 AM
Remember..
Old is Gold/Wise & never Obsolete
i Robot / Terminator
..5G..
let's beat the system..
06-03-2020 09:42 AM
5D
06-03-2020 09:49 AM
Covid / 5G / Amazon / Bill Gates..
AI
i Robot
Terminator
06-03-2020 09:54 AM
Covid / 5G / Amazon / Bill Gates..
AI
i Robot
Terminator
..Systems reBoot..
06-03-2020 10:01 AM
'Hey Siri'
HELP
..eBay is going out of control..
sort it out.. please
Thanks 🙏 Best wishes x
06-03-2020 10:17 AM
So you have deemed me to be obsolete!
You clearly do not value my custom , so I guess it's farewell.
Your choice