iOS app upgrade, older versions no longer supported

[mobile_feedback]

If you have been notified to update your eBay app, here are the steps to take to get the latest version onto your device. You need to have iOS 14 or higher to get the latest version from the Apple App Store 

• Open the App Store app on your device 
• Search for eBay app in the App Store 
• Select ‘Update’ button next to the eBay app title  

Link to Apple App Store: 

https://apps.apple.com/cg/app/ebay-buy-sell-and-save-money/id282614216

iOS 12 - If your device is running iOS 12 you might be able to install an older version from the App Store 

• Delete the ebay app from the device
• Open the app store app
• Tap account button
• Tap Purchased
• Scroll to the eBay app and tap the cloud and down arrow icon

If your device cannot be upgraded to iOS 12 you can use the Safari browser to access ebay.

Thank you and let us know if you have any troubles getting these updates to work.

[guitvox]

iOS 9.3.6

[queen_dolly]

The app now just crashes after every few mins of browsing!!! Awful get it fixed!!! 🤬🤬🤬🤬

[mobile_feedback]

@queen_dolly 

If your device is on iOS 11 we recommend installing iOS 12 or iOS 13, it should crash like you are seeing.

thanks

[rambowomble]

eBay app is not in the App Store?

[wallis0386]

I have 13.4.1 on my IPad and ebay no longer working have deleted restarted and reinstalled. App is there but won’t let me log in now

[citichik5]

I had to reset settings on my iPad, suddenly ebay app password didn't work. I uninstalled and reinstalled app, and when downloading it doesn't work and lists 'Not Compatible with this iPad'. My iPad is current on updates and is version 9.3.6.

I have not seen any posts with a fix on this. Can anyone help?

[m**e8031]

looks as though its bye bye to ebay

[archerbabe]

This is really mean to business owners who use old equipment. 

Make the web browser more tablet friendly and have a phone browser version and iPad browser version. 

Poor decision makes begin looking for an alternative platform to sell...

every decision eBay make they should ask what is the best help to our Customers who are really your business owners who sell on your platform; with out us you would be bumped off in a couple of years.  

Can you tell me how many business owners are currently using this version of the app?  Please send back a real number...

Reederang

[bubbleboy8]

well that's kinda **bleep**. 

[towerguy727]

I have an old ipad. I sell a lot and use my ipad camera. I can't sell on ebay anymore with my ipad. I'm too old (71) to navigate another tool!

[towerguy727]

STOP THIS!!!

[dribri]

Hello hunk this is wrongbas it's forces to purchase new iPad - disappointing eBay 

[helenambler]

Gutted 😞 I use eBay loads and always say to my friends I'm an eBay girl, not Amazon, as they mostly use Amazon as have Amazon prime but no ones convinced me to move to Amazon yet but this might tip me over the edge as it's so handy using eBay on the app but I can't upgrade to a higher iOS on my phone unfortunately and will be a pain keep logging in to safari all the time 😞 it's a shame it can't stay on older devices and still have an updated version for newer devices but I understand it's prob not worth it for eBay to do this 😞 

[pickersfindparadise_8]

Just a ridiculously stupid move on eBay, why limit your sellers and devices, my perfectly good iPad 4 with iOS 10 something is a rock, it does it all, 4G LTE, tethering, textfree app(it's my phone, I don't even have a cell phone) battery last what seems days, and it is as fast as my iPad Air 2, I'm a nerd and I don't see a dam bit difference in speeds, and I use my eBay app on it for my back, it's always open 24/7 and then my iPad Air can be used all over my apt for listing pictures etc.  

ebay is completely outta touch with its sellers as usual.  Since you have a complete MONOPOLY you don't give two deuces about it, or us.  Mercari nothing sells, tried it but it's nearly worthless maybe for household items, auto parts forget it.

[joany53]

Looks like I won't be using eBay then as I can't update I'm on 10.3