Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Cannot personalise sounds on eBay app - Android (Huawei P20 Lite)

Recently got a new phone, hurrah - this is rare for me, previously had an old old old Samsung Galaxy S4, updated it to a Huawei P20 Lite, which is lovely and thin and the camera is better and I want to drool... but unfortunately the ebay app doesn't ...

User avatar by Adventurer
  • 1134 Views
  • 3 replies
  • 0 helpful

active content

when going from saved draft on app to desktop to finish listing active content is on new listing ?

Error 3100005

Says seller can’t accept payments right now, conact seller. I am the seller and my PayPal and bank account are working fine.

User avatar by Rising Star
  • 511 Views
  • 0 replies
  • 0 helpful

All Selling Features not working

Please Fix its hard to sell when you cant see wich items have views (interest). Also doesnt say how many items you have listed. Been like this for days now!

User avatar by Adventurer
  • 519 Views
  • 1 replies
  • 0 helpful

No link to seller's store in app

Hi, I cannot find a link to a seller's store in the app - only to "seller's other items"Actually can't find the store link in any mobile application - mobile Chrome, or mobile Safari - only on my desktop.Am I just confused and not seeing it? I've tri...

User avatar by Trailblazer
  • 503 Views
  • 0 replies
  • 0 helpful

eBay app will not let me upload pictures to new listings

Over the last few weeks it has become a pain to upload pictures to new listings. I have to constantly retry after each failure and sometimes takes 10-15 attempts to get 1 picture uploaded. I have uninstalled the app and reinstalled many times and it ...

App Won't Update

When I tried to update the app the other day it didn't work. I tried uninstalling and reinstalling but it won't download and I get an error 505. I'm on a Pixel XL. Is this a known issue? Thanks

User avatar by Pathfinder
  • 2725 Views
  • 8 replies
  • 1 helpful

Problems listing car parts - Canada

Hi. Tried listing a year ago, my first car parts, and the system would not accept nor list canadian shipping options, even though i was in Canada, and the profile properly updated. Fast forward a year, and after emails with Ebay customer support and ...

User avatar by Adventurer
  • 664 Views
  • 3 replies
  • 0 helpful

Suggested postage

I’ve just gone to list two items (in different categories) and noticed something new. I’m using eBay app for UK ipadsuggested shipping by EBay is “FREE”Someone is having a laugh??

I can only upload 1 pic and it says I reached max

Using an iPhone X and app version 5.21.1 once I have uploaded 1 picture I can’t upload any more. I get a reached max pictures message. I am a top rated seller with close to 6000 feedback so I lost a lot and I have never had this issue before. Please ...

Site Crushing

When I try to modify some information on my store the app would crush

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