Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Order has not been proses

Have try to contact seller it’s been 6 days. Haven’t recibe no answer no emails from the seller they haven’t charged the payment thru PayPal I just want eBay call the seller if there’s any issues whit that. I Articule bag they have for salethanks. em...

Phishing scam alert

Phishing messages. alert!someone is sending out phishing message on your message platform stating that you are changing payment method for sales from PayPal to direct access to your bank account. this is blatant fraud. You need to stop this at once.

Scammers buying items

I have had 4 alleged buyers pretend to purchase items then request a private text message where they say they want me to purchase an eBay gift card for $200 or $300 to include in the package and they will send me $100 extra. When I ask them to pay th...

Android eBay App Showing incorrect number of Paid - Send Now

eBay App shows 30 Paid - Send Now when actual number is currently 3 which shows on next screen when using embedded link under the Paid - Send Now label. Please see attached screen shots. Have tried many solutions including uninstalling and reinstalli...

Concern about account hack

Hi, I am concerned about my account being hacked and attempting to sell and cancel Amazon fire sticks. I am very concerned. The user appears to be from Croatia. thank you, john (jrw8513)

Promo code

Sys is not accepting my promo code on a purchase item.

STOP the SPAM

It is absolutely unacceptable that you all continue to send spam notifications on your app. That's complete **bleep** and nonsense. I turn off your solicitation notifications such as ” things I'm interested in" and within a week you knuckle heads tur...

My app home screen says, "Paid Ship Now", but i already shipped & they where delivered

My app home screen has been saying, "paid ship now", for over a week when i have already shipped the two items & they where confirmed delivered. I have deleted the ebay app & did a reinstall and it still says it. I even deleted the order under sold, ...

Is this really ebays page?

Grammatical error. Usually these errors are on criminal sites and emails. Just making sure this is really an eBay page. Picture attached of the error. Properly should read “an invoice”. Hope this is just a Shocking error and not a fraudulent page.

Tethus-44

Postean articulos y cuando uno los compra lo eliminan. Perdi mi tiempo y parte de mi dinero y e-bay no toma accion en estos casos

PayPal email

Hello, when I go to relist my items I get an error that states my the email addres cannot be used for PayPal payments at this time. It was working the whole month of January when I started selling on eBay and now I get this alert? How is this fixed? ...

“...seller will not ship this item to IL, United States.”

Hi. I am trying to BIN an item but I get the following message:“ Unfortunately, this seller will not ship this item to IL, United States.”Tried both app and through web. Not on desktop yet. Tried another BIN item from another seller and it appeared a...

Wrong size gym shoes

I ordered a pair of yellow and white size 9 gym shoes I received a size 11i contacted the company and explained everythingi was told they would send the right sizeit never arrived

Cancel

I wish to cancel a newly created (redundant( account. Please advise.

Credit card security

So I’ve purchased two items on different days on eBay. After the first purchase my credit card was used to purchase almost 1600 dollars worth of mechandise on Walgreens.com. Never had a problem before now. Yesterday I bought another product and someo...