Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay bucks

Why am I not able to get, find, use eBay bucks?

Email addresses

I don’t recognize many email addresses associated to my account let’s rectify this issue

Selling

The app does not let me post new items to sell. I have verified phone number and email address and I’m not a first time seller. Help.

Seller Won’t Refund Money

Seller canceled sale after charging my account. Said Refunded. Refund never showed up in my account

Problem with the payment

I have a problem when i try to pay and it keeps saying it’s an error. Everything on my card is correct I just don’t know why it’s not letting me buy.

Re: Error - “trading.396”

I purchased adjustable dumbells just 30 minutes prior to purchasing the weight bench. I tried showing my husband exactly what I had purchased for him and mind you I’ve NEVER purchased anything whatsoever through eBay. So prior purchasing of the same ...

My account has cleared all of my past purchases and sales?

My email linked with another account?

I tried to open an account using my iCloud email which I’ve had for many years and it will not allow me to. It says that my email is linked to another account. Can you delete all the accounts associated with my email which contains my name?

Order has not been proses

Have try to contact seller it’s been 6 days. Haven’t recibe no answer no emails from the seller they haven’t charged the payment thru PayPal I just want eBay call the seller if there’s any issues whit that. I Articule bag they have for salethanks. em...

Phishing scam alert

Phishing messages. alert!someone is sending out phishing message on your message platform stating that you are changing payment method for sales from PayPal to direct access to your bank account. this is blatant fraud. You need to stop this at once.

Scammers buying items

I have had 4 alleged buyers pretend to purchase items then request a private text message where they say they want me to purchase an eBay gift card for $200 or $300 to include in the package and they will send me $100 extra. When I ask them to pay th...

Android eBay App Showing incorrect number of Paid - Send Now

eBay App shows 30 Paid - Send Now when actual number is currently 3 which shows on next screen when using embedded link under the Paid - Send Now label. Please see attached screen shots. Have tried many solutions including uninstalling and reinstalli...

Concern about account hack

Hi, I am concerned about my account being hacked and attempting to sell and cancel Amazon fire sticks. I am very concerned. The user appears to be from Croatia. thank you, john (jrw8513)

Promo code

Sys is not accepting my promo code on a purchase item.

STOP the SPAM

It is absolutely unacceptable that you all continue to send spam notifications on your app. That's complete **bleep** and nonsense. I turn off your solicitation notifications such as ” things I'm interested in" and within a week you knuckle heads tur...