Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Active Listings Not Showing after update to 6.91.0

Updated iOS app to 6.91.0 after that going to active listings it shows “you don’t have any active items” same thing when I go to send eligible offers I have thousands of listings as well as hundred of offers I can send but can not see any of them. So...

Android App

Two problems. I'm fed up of seeing the we've changed the way we do x, y or z blue notification box in some sections of the app. How many times do you think we need to see it before we get what you're trying to tell us? The other one is about purchase...

Camera does not focus on bar codes

While using the app, there is no way to focus on a bar code when scanning unless you move the bar code far away and then only work every now and and then. Adding the zoom functionality to the camera with the eBay app would solve this problem. It make...

Order not found

I made a purchase as a “guest”. Received confirmation email. The “view order details” link brings up an error that says “order not found”. I reached out to eBay social media, was told they can’t help due to buying as a guest. I also tried the online ...

User avatar by Rising Star
  • 122 Views
  • 1 replies
  • 0 helpful

invalid request when logging in on android app

Hi, I have issues signing on to the Android app for a while. Is there a solution to this? I've tried clearing cache, uninstall, reboot device, reinstall but nothing works. I'm running ebay app V6.90.0.1Phone Google pixel 5 running Android 12 Thanks

Eliminate BUY AGAIN details/pix NOW!

Well. Christmas 2022 was partially RUINED as my wife saw TWO GIFTS in the BUY AGAIN page. What the hell. for future, apparition need to SHUT DOWN my 20 yr account & start over. I see in eBay UK, they can “hide” them at least. This is a MAJOR FLAW, se...

User avatar by Adventurer
  • 96 Views
  • 0 replies
  • 0 helpful

Android App checkout issue

Anyone experience an issue where you make an offer on an item in the Android app, if you win the item & go to the order details it shows the original selling amount instead of the offer you won the listing for? Upon checkout page it reverts back to w...

My Messages have disappeared!!

All of my recent messages to and from suppliers are no longer in my Inbox and Sent folders, why were they removed?

User avatar by Explorer
  • 471 Views
  • 1 replies
  • 0 helpful

eBay Motors redundant sign in

Using the most recent update to the eBay motors app, when I attempt to sign in after selecting the "My Motors" tab it asks me to sign into eBay to sync activity. When I sign into eBay it asks to open the page in "eBay Motors", when I select Open, it ...