Wrong date on seller feedback

[nmddillonic]

I’ve just noticed the date on the seller feedback section on both the iOS app and website is wrong. I just made a purchase and got instant feedback of the seller and when I looked at it the date says 1st April 2019 instead of today’s date. I checked another item I brought earlier this month and that too has the same date April 1st 2019. 

[s_out-of-control-bidder_m]

It's not just you...I'm seeing it too.  my feedback is all either 4/1/19 or 1/1/19.

If you want to check out the Sellers' feedback, although you can see the ratings and comments, the dates are wrong and the person making the comment is "not available".

I'm using the eBay app...was thinking maybe it needed to be updated or reinstalled.  I'm curious whether this is affecting everyone else...but sorry, I have no answers.

[repair1techj]

Referring to the feedback date April 1, 2019. I see the same and on other feedback pages. Hope they fix it with all there other problems.

What is going on?

[chivalry.coins]

Yes, me too. Maybe co-incidentally, the volume of feedback I have been getting is also dropping.  How do I report the date fault to eBay?

[nmddillonic]

you report it here and hopefully someone from eBay picks up on it

[nmddillonic]

Just to add to this it’s the same for Android too my dads on Android and he’s noticed the same. 

[ariadne5298]

Hello,

Yes the same has happened to me, I got feedback last week and feedback today and underneath it says 1st April 2019.

if it’s not corrected soon I shall phone eBay as it’s not helping when others think your feedback is a month old it does not help your selling.

things are hard enough without another glitch.

[juice_1212]

Not only that, since the last update items that have been sold are still in your inventory. They just say zero quantity. All feedback says April 1st. And that is only if you hit all feedback. If you click on 30 days or 6 months it says there is no feedback available. I have also not received a new Feedback since the update.

[buyselljack2016]

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@juice_1212 wrote:
Not only that, since the last update items that have been sold are still in your inventory. They just say zero quantity. All feedback says April 1st. And that is only if you hit all feedback. If you click on 30 days or 6 months it says there is no feedback available. I have also not received a new Feedback since the update.

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That is likely a result of the GTC  "out of stock" option being selected in your "site preferences".  To stop that from happening you will need to go there to uncheck the OOS.

OOS allows you to retain the rest of the days in the listing for an item that you may restock.  If selling OOAK items the OOS may not be helpful.

OOS applies to "all, or none", so if you leave it checked you will need to manually end items that you will not restock.

The "zero quantity" items are not seen/not searchable by buyers.

[mobile_feedback · Accepted solution]

@buyselljack2016  @nmddillonic  @juice_1212  @ariadne5298 @chivalry.coins 

Things should be working properly now. Please let us know if you are still seeing issues with feedback.

[nmddillonic]

Thanks

[theharesmeadow]

Yes this is affecting me as well. The usernames are still visible to me on the app for my feedback but the date is wrong, showing either 1 April 2019 or 1 January 2019. When I look at other’s feedback the usernames say not available. 

[chivalry.coins]

There's another thread about this problem here (among others):

https://community.ebay.com/t5/Seller-Hub/Feedback/m-p/29826635#M41713

It appears to be a widespread problem and nothing seems to have been resolved yet.

[richmorri291]

I'm having this problem as well,  feedback left recently all say 1/4/19

[nmddillonic]

Sorry for creating another thread on this issue. At least they’re looking into it and hope it gets fixed