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Upload pictured from mobile device ? No longer option on laptop while listing ??

I list from a Google Chromebook.

 

I always add my pictures to my listing by clicking the option  - upload from mobile device.

 

This allows me to quickly add pictures to listing from my Pixel Phone.

 

Yesterday I could do this ..... And today it is gone ?

 

Any input? 

 

 

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Upload pictured from mobile device ? No longer option on laptop while listing ??


@cordtech wrote:

I list from a Google Chromebook.

 

I always add my pictures to my listing by clicking the option  - upload from mobile device.

 

This allows me to quickly add pictures to listing from my Pixel Phone.

 

Yesterday I could do this ..... And today it is gone ?

 

Any input? 

 

 


Hey @cordtech! Can we get a little more info? Is the option on the website missing? Like you only see 'Add from computer'? More details and screen shots will help, thanks!

Velvet,
eBay
Message 2 of 6
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Upload pictured from mobile device ? No longer option on laptop while listing ??


@cordtech wrote:

I list from a Google Chromebook.

 

I always add my pictures to my listing by clicking the option  - upload from mobile device.

 

This allows me to quickly add pictures to listing from my Pixel Phone.

 

Yesterday I could do this ..... And today it is gone ?

 

Any input? 

 

 


One quick call out I can think of @cordtech, is that perhaps you switched over to the Business Tool. If listing that way, the option to add from a mobile device isn't there. You'll need to be in the Quick Listing Tool to see it. 

Velvet,
eBay
Message 3 of 6
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Upload pictured from mobile device ? No longer option on laptop while listing ??

I think I accidentally switched from Quick Lister to the advanced business lister  ....

 

I need to get back to the quick lister ?

Message 4 of 6
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Upload pictured from mobile device ? No longer option on laptop while listing ??


@cordtech wrote:

I think I accidentally switched from Quick Lister to the advanced business lister  ....

 

I need to get back to the quick lister ?


If you want to be able to use that feature for directly uploading photos like you were @cordtech, then yes, you'll want to switch back to the Quick Listing Tool. Another option is to stay in the Business Tool, create the listing and save the draft, then complete the listing from the app adding the photos there. A lot of sellers go this route if they store the photos on their phone but want to do the bulk of the listing on the website. 

 

If you decide to switch back to the Quick Listing Tool and you still can't utilize that photo feature upload though, we will need a little more info. Is the option on the website missing entirely? Like you only see 'Add from computer'? Screen shots are also helpful. Thanks!

Velvet,
eBay
Message 5 of 6
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Upload pictured from mobile device ? No longer option on laptop while listing ??

Help!! This has just happened to me.

for some reason eBay have changed the layout of the listing page.

now there is no upload from mobile device button. Only from web address or laptop.

It takes much much longer this way!!

I need to be able to upload photos from my phone to sell.

I have tried speaking to someone from eBay via messaging & they tell me someone will be in touch with a solution between 5-7 days!!

please help!!!

Message 6 of 6
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