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Technical problems

Please could you let me know when I will be able to access my eBay account with a smart phone that has been updated to android 9 I have been a customer for 19 years and have not been able to access eBay science the 4th of February it would be nice if a multi world wide company could work things out after days and days shame on eBay , not everyone wants to get a new phone that does more than you want 

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Re: Technical problems

Use your web browser until they get it fixed. 

eBay.com works fine!

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Re: Technical problems


@staceyc6477 wrote:

Please could you let me know when I will be able to access my eBay account with a smart phone that has been updated to android 9 I have been a customer for 19 years and have not been able to access eBay science the 4th of February it would be nice if a multi world wide company could work things out after days and days shame on eBay , not everyone wants to get a new phone that does more than you want 


You are a seller. 

Sellers need to use a computer.

Get one. The 'app' is fine for 'just checking' but as stated by another member, you can easily look at 'ebay' on the 'internet' on your phone. 

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Re: Technical problems

@staceyc6477 

 

You need at least Android 10 to be able to use the eBay app.

 

If you are using Android 9 or below, delete the eBay app from your device and then use a mobile browser to go to ebay.co.uk instead.

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