02-08-2025 01:54 PM
Please could you let me know when I will be able to access my eBay account with a smart phone that has been updated to android 9 I have been a customer for 19 years and have not been able to access eBay science the 4th of February it would be nice if a multi world wide company could work things out after days and days shame on eBay , not everyone wants to get a new phone that does more than you want
02-08-2025 01:56 PM
Use your web browser until they get it fixed.
eBay.com works fine!
02-08-2025 01:59 PM
@staceyc6477 wrote:Please could you let me know when I will be able to access my eBay account with a smart phone that has been updated to android 9 I have been a customer for 19 years and have not been able to access eBay science the 4th of February it would be nice if a multi world wide company could work things out after days and days shame on eBay , not everyone wants to get a new phone that does more than you want
You are a seller.
Sellers need to use a computer.
Get one. The 'app' is fine for 'just checking' but as stated by another member, you can easily look at 'ebay' on the 'internet' on your phone.
02-08-2025 02:10 PM
You need at least Android 10 to be able to use the eBay app.
If you are using Android 9 or below, delete the eBay app from your device and then use a mobile browser to go to ebay.co.uk instead.