03-09-2025 07:50 AM
As both a seller and buyer, I feel the item description section needs an update on the app. Most people don't check everything before buying, and requiring a click to view the description is resulting in buyers missing crucial details. The simpler the user interface, the better. The description should be static, immediately visible, so buyers can quickly grasp essential information, reducing misunderstandings.
How can we suggest this to eBay for them to consider this feedback?
03-10-2025 09:04 PM
Shake your phone while the app is open @onlycat23 to submit a feedback report.
As a seller you can control whether your descriptions require another click. I looked at one of your listings and saw you used HTML formatting (like bold text) which will cause your entire description to be hidden.
On the website go to your listing and just above the description on the right you'll see an option to view html. Delete all code except for line breaks <br>
03-11-2025 03:37 AM
Thank you.
I sent feedback to eBay and I added a new listing without bold text in the description but it is still showing see full description. I checked via the app and via safari.
03-11-2025 07:51 AM
I looked at your newest listings and they all had rich text formatting.
Can you post item numbers of the ones you made plain text?