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Still not getting all my bid notifications

notifications for a year, i reluctantly bought a new galaxy j2 phone. well like everything in life, it worked about a day, now i'm back to the getting 1 out of 10 notifications routine. it's tiring and stupid this app is. i don't think anyone is getting a new phone out of me. doesn't ebay understand that i actually WANT to get bid notifications?

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Re: i was so sick of not getting

@whoohooohyeahdavid 

 

Hello. Thanks for coming back. Can you make sure all your battery saver settings are correct to get realtime notifications.

https://www.ebay.com/help/account/account-account-settings/notifications-subscriptions?id=4203

 

When you are only getting 1 out of 10, does this mean you have 10 items for sale and only one is getting bid notifications. Or you have 1 item and you had 10 bids and only get one notification?

 

Thanks 

Message 2 of 5
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Re: i was so sick of not getting

all of the suggested settings are in tact. if there's 20 bids on 5 different auctions in one night, no i don't get em for just one auction. it's sporadic.

 

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Re: i was so sick of not getting

well that was helpful, buy another phone and a 1  1/2 year later and the app doesn't work properly, sign in sign out, optimize, restrict, sleeping, un-monitored blah blah blah.  it's garbage, my god stop telling how to fix it. IT DOESN'T WORK. TRY AGAIN!!!

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Re: i was so sick of not getting

@whoohooohyeahdavid 

 

We are looking into this. When you are getting bids are they close to each other or are you missing bids throughout the auction? Could you share an item # for one of the auctions that was missing bid notifications. 

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