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Shows 4 Unpaid Items and I have Zero Unpaid items

Latest version shows unpaid items on my purchases tab but I have zero unpaid items. 

 

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Shows 4 Unpaid Items and I have Zero Unpaid items


@buckeye-collectors wrote:

Latest version shows unpaid items on my purchases tab but I have zero unpaid items. 

 


Hi @buckeye-collectors! I can confirm that there was an issue we found where some buyers had payments go through but it showed up as unpaid on their end. That means the seller did get the payment and should've shipped the item out like normal. From what it sounds like, you may have been a part of this. If so, we'll be removing the unpaid item cancelation automatically and you should be getting an email in the next week or so about it. Apologies for any confusion this may have caused! 

Velvet,
eBay
Message 2 of 5
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Shows 4 Unpaid Items and I have Zero Unpaid items


velvet@ebay wrote:

@buckeye-collectors wrote:

Latest version shows unpaid items on my purchases tab but I have zero unpaid items. 

 


Hi @buckeye-collectors! I can confirm that there was an issue we found where some buyers had payments go through but it showed up as unpaid on their end. That means the seller did get the payment and should've shipped the item out like normal. From what it sounds like, you may have been a part of this. If so, we'll be removing the unpaid item cancelation automatically and you should be getting an email in the next week or so about it. Apologies for any confusion this may have caused! 


Just to clarify @buckeye-collectors! Does it show a payment was made in your Purchase History? If so, then this is something else specific to the app and I'll get that passed on. 

Velvet,
eBay
Message 3 of 5
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Shows 4 Unpaid Items and I have Zero Unpaid items

In my purchase history it does show all items as paid.

Thanks,

Barbara Vilagi .....buckeye-collectors

Message 4 of 5
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Shows 4 Unpaid Items and I have Zero Unpaid items


@buckeye-collectors wrote:

In my purchase history it does show all items as paid.

Thanks,

Barbara Vilagi .....buckeye-collectors


Thanks for following up @buckeye-collectors! Are you still seeing this. I've heard from others that those Unpaid Item notifications have disappeared. 

Velvet,
eBay
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