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Send offers broken

The send offers, amount, does not work for eligible items on my phone. It takes Percentages but when entering the Amount in that separate tab the big button to "review then send"  is grayed out...it happened on the mobile.

Message 1 of 13
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12 REPLIES 12

Send offers broken

Check to see if it's an "Eligible" offer. Not sure why, but it will show both side by side.

Message 2 of 13
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Send offers broken

my phone started doing the same today. It works fine on my home PC

Message 3 of 13
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Send offers broken

I actually had that happen the other day on the PC, but ONLY on the blue box Sell it Faster banners, that's what I've been told they're called.  Today though it was back to normal.   

 

Also, there is a huge discrepancy between the 'opportunities' I'm given in the blue box, than the opportunities from my normal SH Filter.  To the tune of hundreds of items.   It's like the 'opportunities' are coming from totally different places.  

 

ETA: Actually seeing it on my PC again right now, screen shot coming. 

This one goes to Eleven - Nigel Tufnel

Simply-the-best-for-you Volunteer Community Mentor
eBay Seller since 1996

Message 4 of 13
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Send offers broken

I came here for an issue im having, which is my Send offers to buyers is completely gone off my phone under tasks.. Its never been gone until today.  Now i cant send offers to buyers from my phone, as the only thing showing under tasks on my selling tab on my phone is Promoted your listing.   The only way i can send an offer is go to active , and on the left side, hit the actions tab, but this way doesnt show you how many offers you have available to send.. this is annoying, as i use the send offer tab every morning to send offers from my phone.. They need to get this fixed. 

Message 5 of 13
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Send offers broken

@**selling**stuff**   You can still do it on the phone by going to Selling tab, then scrolling down to Tasks.  Not sure if that's the same way you were accessing, but it's been working fine for me all day on the phone (Android) & looks the same as it always did & tells me how many I can send.  You may be accessing Tasks a different way than me though.  

This one goes to Eleven - Nigel Tufnel

Simply-the-best-for-you Volunteer Community Mentor
eBay Seller since 1996

Message 6 of 13
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Send offers broken

Here's a screen shot showing the PC version of sending offers from the Sell it Faster Blue Boxes, right now.  It does NOT have the option for Offer Amount, but it was there earlier today cuz I used it & it wasn't there a couple of days ago when I tried it.  I just use SH & Filter to Send Offers - Eligible, as that is working as it always has.  There is a Tell Us What You Think if you do it from the Blue Boxes, so I encourage you to write in, I just did.  Here's the screen shot: 

 

20250501_183031.jpg 

 

 

This one goes to Eleven - Nigel Tufnel

Simply-the-best-for-you Volunteer Community Mentor
eBay Seller since 1996

Message 7 of 13
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Send offers broken


@simply-the-best-for-you wrote:

@**selling**stuff**   You can still do it on the phone by going to Selling tab, then scrolling down to Tasks.  Not sure if that's the same way you were accessing, but it's been working fine for me all day on the phone (Android) & looks the same as it always did & tells me how many I can send.  You may be accessing Tasks a different way than me though.  


For the past few days @simply-the-best-for-you , every since the latest app update on Monday, many sellers have reported send offers eligible is missing from Tasks in the exact area you're describing. Some sellers are reporting it moved from Tasks to Opportunities, but it's inconsistent. I suggest looking at this discussion for more details and screenshots if you're interested in this app change.

 

Unclear if this is a bug, or a change only some users are seeing.

 

I suggest anybody impacted shake their phone to file a tech report.

 

In the meantime, any seller can access sending offers by going to their Active listings on the app and using the actions button.

 

I realize it's less convenient and sellers prefer seeing the number eligible to send offers on the main Selling overview, but at least there's still a way to access offer-eligible listings on the app.

 

eBayapp-sendoffers.png

Message 8 of 13
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Send offers broken

Nope, the send offers option under tasks is COMPLETELY GONE.. its just not there, i have no option to see how many offers i can send on my phone..  Like I saId, the only way i can even send offers on my phone now, is to go to active, and at the top left after clicking active, you hit the actions tab, and then it pulls up 25 at a time to send, but it does not show me how many i have available to send.. This is a known issue as i saw someone else post about it. so its not just me.. I have a friend i asked to check his phone, and his is still showing on his phone, so not sure why its not on mine, as i did nothing at all, but wake up to it missing.. I use it daily as i have for years.. Its never been missing until today. 

Message 9 of 13
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Send offers broken

my desktop is still showing offers available to send, but my phone is not, and im on android. 

Message 10 of 13
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Send offers broken

@wastingtime101  I don't have an Actions button on my Active Listings screen.  Maybe Iphone vs Android?  Or maybe I just don't have an update that some have yet.   I'll have to take a look at that thread tmw, I'm done for the day.  Nothing on the app (Android) has looked any different for me at all, so maybe I just don't have the update yet. 

This one goes to Eleven - Nigel Tufnel

Simply-the-best-for-you Volunteer Community Mentor
eBay Seller since 1996

Message 11 of 13
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Send offers broken

There was an update on Monday @simply-the-best-for-you so maybe you haven't downloaded it yet and your phone didn't do it automatically.

Message 12 of 13
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Send offers broken

@wastingtime101  that may be, I'm looking into it, it says I'm current on the app, but the date is woefully out of date, so I'm probably not.  S'posed to happen automatically.  I'll have to dig into it deeper, but I don't want to re-install right now, which seems to be the only option I have for some weird reason.   Thank you!  This probably explains why I almost never get my ca-ching either.  

This one goes to Eleven - Nigel Tufnel

Simply-the-best-for-you Volunteer Community Mentor
eBay Seller since 1996

Message 13 of 13
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