05-10-2019 12:20 AM
I have the same issue on Pc, iPad and android I cannot sign in to my account using my username or email address? I have uninstalled the apps and rebooted the devices reinstalled the apps but still no good. I have repeatedly requested that I’m text a temporary code / password to get in but this is not working either?
Peter Mallinson
05-10-2019 09:46 AM
05-10-2019 11:13 AM
@pmallinson wrote:
I have the same issue on Pc, iPad and android I cannot sign in to my account using my username or email address? I have uninstalled the apps and rebooted the devices reinstalled the apps but still no good. I have repeatedly requested that I’m text a temporary code / password to get in but this is not working either?
Peter Mallinson
Can you please contact our customer support department so they can make sure everything is ok with your account.
Thanks