Problem installing updated EBay app

[cacio-3524]

I hit update but the process didn’t work 

[wastingtime101]

Which OS are you running? If your device is not outdated, try doing a reboot before updating the app.

If you're working on an outdated device that no longer supports current versions of the eBay app, you should be able to access eBay through a web browser on your phone/tablet.

If links are automatically trying to open in the app, you can delete the app since it's no longer functioning, or change the settings in your browser preferences so links don't automatically open in the app.

[jomans97]

Install ebay app 

[wastingtime101 · Accepted solution]

@jomans97 If you are trying to install the app for the first time, go to Google Play on Android or to the App Store on iOS, search for eBay, then download the app.

If the problem you're having is updating your existing eBay app:

For iOS 16 or later and Android 10 or later, follow the instructions here: How to update your eBay app

For older systems running iOS 15 or Android 9 or earlier, you can access eBay from a web browser on your device. Delete the eBay app so links open in your browser instead of the app.