eBay

jasperman · ‎03-26-2018

I hadn't updated my iOS app for many months but have now updated to the latest.

If you go into Watching -> Ended, the order of how items ended is wrong. Anything that was "Buy It Now" in the last 30 days appears at the top (regardless of when the item was purchased) and then below those items are the items that were regular auctions and ended at a certain time. eBay, can you please fix this and change it back to the way it was? An item ends when someone purchases it (when there is only one quantity) not at the 30 day mark.

For example, the top item in my Ended list says it will end up "23d 2h" then "17d 12h", etc. I have about 15 of these and then below that is an item that ended 15 minutes ago.

Thanks.

mattjoachim · ‎03-26-2018

I have the same issue with this 5.18.2 version. I have contacted ebay customer service several times over the last week and a half and sent screenshots from the website and the app that are different and they don’t get it. SR# 1-152623012550 . Today they said everything in my ended list IS in order as it is on the webpage. Said the missing items in my watch list must have been added between screenshots -that I took 2 seconds apart.

mobile_feedback · ‎03-27-2018

@mattjoachim

Can you please email those screenshots to iosfeedback@ebay.com

Thank you

jasperman · ‎03-29-2018

If you dont get the required screenshots to fix this bug, please let me know and I will send some in.

myshinyrock · ‎03-29-2018

I have this same issue in my Ended list in the latest version of the eBay App!!! And it is VERY annoying & frustrating to not know what auctions I missed and when I missed them!!! PLEASE, PLEASE, PLEASE FIX THIS ISSUE!!! Thank you.

mobile_feedback · ‎03-29-2018

@myshinyrock @jasperman

Thank you for the reports. Could you please email us at iosfeedback@ebay.com so we can put you into our beta program where this should be fixed.

Thanks!

armadillo123 · ‎04-01-2018

I am having the exact same issue! What is the ETA for the fix?

mysellr · ‎04-02-2018

This is fundamental and it seems random, what was the idea of this update. I should by default see ended items ordered by end date. This is simple but still not fixed in last update.

Now I see ended items in a random order, if not random I can't figure it out. Also once I click into one and go back the list the order changes and the one I viewed moves in the list, I assume, ordered by end date.

How has this app lost its way so bad?

mobile_feedback · ‎04-02-2018

@mysellr @armadillo123

Please email us at iosfeedback@ebay.com so we can get you into our beta program. This should be fixed and we want you to try it out.

Thanks

mattjoachim · ‎04-04-2018

Any update on this? I was told not to expect a certain date, but seems like the old working script could be a copy and paste. I’m sure there is more to it. I’ve been trying to use the mobile webpage, but it’s items are not in the same order as my laptop either so I never know which one is correct. Nothing in the ended list is believable. To me, ended items are items I missed and will probably buy if they were where I could find them. Items that I am watheing that end should always go into the ended list in the order they end no matter what type of listing. Items that are relisted seem to just go back into the watched list and then are hard to find. Thank you.