02-11-2025 12:15 AM
02-11-2025 12:33 AM
@dianpuze0 Whether or not you're able to update your operating system depends on the model phone/tablet you have.
I'm guessing you have an older model that can't update, which means you won't be able to access the app, but can use the website instead.
Instructions here if you have a compatible OS: How to update your eBay app
- Requires Android 10 or later
- Requires iOS 17 or later, but there are directions for iOS 16 users to access an older version of the app
When using iOS 15 or Android 9 and not able to update to a compatible OS, you can still access eBay from a web browser on your device, and you'll probably want to delete the app so links open in your browser instead of the app.
Read more: eBay UK Announcement