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New listing fields not saving

For the past couple of weeks whenever I try to add a new listing the fields don't save when clicking 'Save for later'. This happens randomly as some fields save and others don't. There doesn't appear to be a pattern.

 

I've tried signing out of the app and also uninstalling/re-installing the app.

 

I'm running the latest version of Android on a Pixel 5.

 

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Re: New listing fields not saving


@flippingames wrote:

WifiNo VPN or anything else on the network.


Thanks for following up @flippingames! It's being worked on.  

Velvet,
eBay

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Re: New listing fields not saving

I'm having the same issue. Sometimes changes save, sometimes they don't. Particularly the title, photos and description for me. I use my computer to draft a listing and then open the draft on my phone to add the photos. I then either save as a draft to list later, or list immediately. Sometimes the draft/listing is only saving 1-2 photos, sometimes none. I always paste the same paragraph in the description from my phone as well, which sometimes is being saved, sometimes it isn't. After making changes if I try to list, I get the spinning wheel of death and it never actually goes through. If I open a draft on my phone, don't make any changes and list, it will go through. Changes aren't being saved in my drafts either. But every now and then there WILL be a listing I'm working on that it WILL save. So frustrating. I basically can't list now unless I want to sit and transfer all my photos to my computer, which I really don't want to do.

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Re: New listing fields not saving

@flippingames @chmieliosdealios 

 

Thanks for reporting this. We are looking into this.

 

Could you let us know if you are on wifi or cellular? If on wifi are you running a VPN or anything else on the network?

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Re: New listing fields not saving


@mobile_feedback wrote:

@flippingames @chmieliosdealios 

 

Thanks for reporting this. We are looking into this.

 

Could you let us know if you are on wifi or cellular? If on wifi are you running a VPN or anything else on the network?


I'm on my cellular network. 

 

Message 4 of 6
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Re: New listing fields not saving

WifiNo VPN or anything else on the network.

Message 5 of 6
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Re: New listing fields not saving


@flippingames wrote:

WifiNo VPN or anything else on the network.


Thanks for following up @flippingames! It's being worked on.  

Velvet,
eBay
Message 6 of 6
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