02-11-2019 12:06 PM
thank Ebay for not helping me with my sound notifications and/or fixing the app. or offering the old one while it's being fixed. probably 30 or so bids over the weekend and zero sounds. if i hear did you check the settings, sign in and out, clear cache, reinstall it, check notifications on the app itself, one more time. one guy told me to put buying notice on, type in iphone, choose one that's ending soon, and a notification should pop up almost immediately, it does. it passes that test, and the next step? well nothing that was 4 days ago!
02-11-2019 12:24 PM
@whoohooohyeahdavid wrote:
thank Ebay for not helping me with my sound notifications and/or fixing the app. or offering the old one while it's being fixed. probably 30 or so bids over the weekend and zero sounds. if i hear did you check the settings, sign in and out, clear cache, reinstall it, check notifications on the app itself, one more time. one guy told me to put buying notice on, type in iphone, choose one that's ending soon, and a notification should pop up almost immediately, it does. it passes that test, and the next step? well nothing that was 4 days ago!
Thank you for taking the time to troubleshoot this through messages. We are still looking into why some of these notifications are not working for you. We asked you to sign out and sign in as 99% of the time this fixes the problem. Since this did not fix the problem it will take us more time to troubleshoot it.
Google does not allow us to offer an older app for download.
Thanks
02-11-2019 04:36 PM
ok i'll sign in and out
02-11-2019 05:48 PM
Can you check that your settings for Auction Updates are turned on.
1. Tap menu in upper left corner
2. Tap settings
3. Tap notifications
Just want to make sure.
Thanks
02-11-2019 05:55 PM
Yes of course they're on
02-19-2019 03:22 PM
another week goes by