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I cannot list on mobile ap - shipping services do not load - frustrating!

I've been listing on the mobile ap for years. Suddenly it won't let me select a shipping service. So I have to save as a draft. Go to the computer to complete my listings. This is very time consuming. Is there a fix? 

Message 1 of 7
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Re: I cannot list on mobile ap - shipping services do not load - frustrating!

I am having the same problem. Even if I go to revise current listings no shipping services options and cannot save revisions.
Message 2 of 7
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Re: I cannot list on mobile ap - shipping services do not load - frustrating!

@systrix @jjturner

 

Thank you for posting. If you save and close the draft and re-open does the option appear?

Message 3 of 7
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Re: I cannot list on mobile ap - shipping services do not load - frustrating!

I also had the same problem with my iPad while trying to list items using the mobile app. I ended up losing my descriptions that I really worked way too hard on, and then I lost everything that I wrote when it crashed (so I cried and never listed anything that night or ever using the app, but I learned to work on my writing in a different app and keep copying just to be safe). I hope that you have the problem resolved.

Message 4 of 7
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Re: I cannot list on mobile ap - shipping services do not load - frustrating!

When it happened to me, no the draft was not saved and I couldn’t get past the shipping options step so I couldn’t post it using the eBay app (in 2017). I hope that this helps and you can help with this issue.

Message 5 of 7
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Re: I cannot list on mobile ap - shipping services do not load - frustrating!

I too am experiencing this problem. Cannot select shipping. Cannot list items 

Message 6 of 7
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Re: I cannot list on mobile ap - shipping services do not load - frustrating!

@conreedconn @jjturner @lezbn @systrix

 

Hello, we are checking in to see if you still are having issues with the shipping section when selling. If you are still seeing no shipping options can you please post a screenshot showing the empty shipping list and we will look into this.

 

Thanks

Message 7 of 7
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