I cannot delete a payment method.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-22-2021 01:08 PM
I have a credit card in my eBay account that belongs to my sister, and when I look for it to delete it it does not appear only when I go to make a purchase I would like to know how I can delete it please.
I cannot delete a payment method.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-22-2021 01:24 PM
If you have cleared it from your account (Pay-Pal too) try clearing your cache in your computer history. Sometimes these things are there and keep showing up.
Also make sure the one you are removing is not marked as primary.
You need to have a debit or credit card on file as backup funding, so if you are just trying to remove without replacing with one or the other, the system is not allowing you to remove it.
I cannot delete a payment method.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-22-2021 02:08 PM
Use a desktop browser rather than the eBay app and see if the credit card appears here:
https://ppcapp.ebay.com/myppc/wallet/list
I cannot delete a payment method.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-02-2025 12:21 AM
I’m going crazy, I had to get a new debit card, and I was able to update my eBay information to make purchases, but I just tried to bid on something. It’s showing my new info, but to bid, I can not delete my old card, no matter how many times I hit” delete expired card”, zero happens, ever! Now I’ll be losing out on something I’d wanted to buy for myself as a Christmas present, I can’t bid on this great deal. The info for my two cards, the right one showing next to the expired, but I’m helpless to get the old one deleted though it shows the one I’m using with eBay, right there. Says I need “another one to bid”, but won’t take it.It even shows the right one filled in, I’ve made many purchases with it, but still no way to bid. Anyone have any hints on how to bid if eBay won’t let me change the information there asking me for, but won’t take? Thanks, I’m watching my time slip away, I’ve restarted my iPad, logged in and out, everything. So disappointed and frustrated < thanks, all!
I cannot delete a payment method.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-02-2025 12:22 AM
Nope! No way, at least in 2025.
I cannot delete a payment method.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-02-2025 12:24 AM
Thanks, but I wish that made a difference. Easy if it’s to make purchases, but good luck if ones trying to bid! No way, no way, not sure WHY.
I cannot delete a payment method.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-02-2025 06:41 AM
Try another browser to rule out a browser issue. Preferably the latest version of a popular browser the default settings and no add-ons installed.
Try another device to rule out a device issue.
Add a new card before deleting the old card.
I cannot delete a payment method.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-02-2025 07:14 AM
It’s a bigger issue with this unregulated mess managed by linkedincompetents. It’s a bunch of thirsty executives running out of water in a barren brain trust corporate desert with a few of them holding car doors……..you know.
Wait till it doesn’t accept another bank account or credit card, even after you input the data, go through their validation process, get their checkmark, THEN GET SENT TO THE BEGINNING screen again.
There are situations where a user can input their data over and over, with no error codes or reasons given for the data error where THAT data will never be acknowledged by the eBay system. Meanwhile, it had already been checked and verified by eBay’s “third party verification” AFTER a user typed in their bank login information. AND logged in to their bank.
or
Wait till FINCen figures out eBay’s combined AML policies overseen by “clueless inbred long gone Form 4 filler executives” is such garbage, that it causes sellers to OPEN NEW BANK ACCOUNTS (that they hope will work with eBays system when the system is just predictably glitchy and broken …… sound familiar? Search Failures? Superficia yet catastrophic internal email changes?) JUST TO GET THEIR MONEY OUT OF EBAY.
…..these aren’t million dollar executives, these are million dollar clowns in a great big clown car driving around in circles on Hamilton Ave.
But that’s just my “freebie opinion”. Lots of “freebie options” on this community that cost sellers a lot of time and effort to covey that are ignored, diluted and suppressed in the name of eBay linkedincompetents, while one or two Hamilton Ave hero’s are rolling down their windows to see what’s happening outside.
Is the turd eBay has become ready for a DEI handoff now? Is Ferris Bueller getting that great big turd ready to hand it off?
I cannot delete a payment method.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-02-2025 07:30 AM
Try this @janja-wh-pqjhiwy1 :
1. Go to this page: https://ppcapp.ebay.com/myppc/wallet/list
2. Scroll down below "Cards and Accounts" and find "Manage"
3. Click on "Buying Preferences" then click on "Auctions and Offers" to change your preferred payment method from the old card to the new card.
4. When your old card is no longer the default, you should be able to delete it from the "Cards and Accounts" section.
Come back and let us know if that works.
