Hi @my_littlebookcorner! I'm sorry to hear you're running into issues listing items. It sounds like item specifics are missing.
Are you able to list on the website and this is only an app issue? If so, will you send a screen shot of what you're seeing and steps you take to list?
The more details you can provide, the better we'll be able to figure out what's going on. Thanks!
It would just show me this and there is no option to fill out other information
@my_littlebookcorner wrote:
It would just show me this and there is no option to fill out other information
Thanks for following up @my_littlebookcorner! I'm seeing the same thing on my app and the desktop version of the site. Given it's a book, what other item specifics would you like to see outside of the condition, info compiled by the ISBN number, photos, description, shipping, and return policy info? From what I can see, nothing is missing. If you used to see other options and all of a sudden they're gone though, please let us know what they were and we'll go from there, especially given this would not only be an app issue, but site issue too since the two listing forms look to be the same.
Hi,
It should be showing these information (a lot more but I only took screenshots of the important ones).
Without filling in at least the name of the book and author, the app will give me an error of not putting all needed information to post.
If I go to website and do it, it will show everything.
If I choose the catergory as "single manga" instead of "book", there would be no option for media mail on the app. I will have to use the website version to publish my listing.
@my_littlebookcorner wrote:
Hi,
It should be showing these information (a lot more but I only took screenshots of the important ones).
Without filling in at least the name of the book and author, the app will give me an error of not putting all needed information to post.
If I go to website and do it, it will show everything.
If I choose the catergory as "single manga" instead of "book", there would be no option for media mail on the app. I will have to use the website version to publish my listing.
Are you not wanting to put in the ISBN then @my_littlebookcorner? When I entered that, it defaulted all that info you're showing in your screenshots, like the Genre, Author, Language, Topic, Item dimensions, etc. to the item specifics. I could then tap into that to edit but given it's matched to the ISBN, I would think that should be left alone to get the best search results for your potential buyers. I'll include a screen shot below:
Do you not get something like this when including the ISBN? If not, let me know your exact listing process in steps that I can follow, and I'll see if I can recreate what you're experiencing.
@my_littlebookcorner wrote:
Hi,
So I dont usually include ISBN in my listing unless it's really needed. It was ok before but I'm not sure why it did not show up al the information now. Some listings did have the field for me to input even without me putting the ISBN in, but some listing will show what you see in my screenshots
Thanks for following up once more @my_littlebookcorner. I did find out that some members are experiencing what you are, so I've passed your account on. Hopefully a fix can be found soon!
