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How to turn off eBay Live notifications

People frequently ask how to turn off eBay Live push notifications, so I'm posting screenshots showing where to find that setting.

 

My eBay > Settings > Notifications > Shopping Updates > eBay Live

 

 

app-notifications-ebaylive.png

Message 1 of 34
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33 REPLIES 33

How to turn off eBay Live notifications


@brstri1705 wrote:

“For iOS users”, Toggling off eBay Live under Shopping Updates in Notifications by itself doesn’t stop the Live Auction/Breakers Notifications whatsoever; but by toggling off General Promtotions under Recommendations & Rewards as well ~ seems to resolve the issue. Hope that helps other iOS users who may be experiencing the Live Auction spamming issue. Best Regards…


This is ALSO true for this Android user.  🙂  

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 16 of 34
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How to turn off eBay Live notifications

It recurs with frequency because APP rhymes with CRAP. And resembles it.

Message 17 of 34
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How to turn off eBay Live notifications

I uninstalled then reinstalled and still do not have all of the available options shown in the above screenshots.

Message 18 of 34
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How to turn off eBay Live notifications

I uninstalled then reinstalled the app twice, and still do not have all of the menu items shown in the above screenshots.  FYI, I'm running the latest Google Pixel.

 

Furthermore, my phone performs Auto updates frequently, and the eBay app is set to auto update, but who knows what that does. 

 

Finally, shake the phone?  Yeah, right.  Also, there is no ability to connect directly to anyone at eBay to get help.  When you go through the help menus you get to a point that says 'Chat with our automated system' or 'Help yourself'.  As far as I can tell, there is no way to get to a human, which says a lot about eBay and just how much they value their customers.

 

Uninstalling eBay totally will solve a great many problems, and prevent me from buying crap that I don't need anyway.  That seems like the best solution of all.  

Message 19 of 34
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How to turn off eBay Live notifications

My screenshot is from iOS - maybe someone else can share a screenshot of Android settings - they may differ.

 

I don't know what this means:

 


Finally, shake the phone?  Yeah, right. 

eBay actively monitors the reports that come in from the shake function and I've seen countless tech errors fixed that way.

 

You do have the option of turning off notifications. That's another way to get eBay to realize they are sending too many.

Message 20 of 34
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How to turn off eBay Live notifications

Sent in a technical report using the shake method thanks to your comment. Hopefully something comes of it. I've had my entire notification settings greyed out for a while now (on Android). Disabling all eBay push notifications in my phone settings and then re-enabling didn't solve it. 

 

Fingers crossed this works because I am very close to uninstalling/removing push notifications altogether. They send far too many live event notifications, especially considering they are turned on by default without my opting in. Poor marketing on their part.

Message 21 of 34
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How to turn off eBay Live notifications

This worked, thanks. 

 

Simple uninstall and reinstall came back with the latest options to turn off all notifications or check specific ones. 

Message 22 of 34
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How to turn off eBay Live notifications

Same here! So frustrating! Honestly Ebay in last 20 years has plummeted!!

Message 23 of 34
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How to turn off eBay Live notifications

As a persnickety Virgo, I have to say this is just ludicrous on the partnof ebay. They need to be able to take reasonability on their end for their little devious actions. 

Message 24 of 34
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How to turn off eBay Live notifications

i cannot get ebay live streaming off of my page. I am getting mad. Ebay wants to make more money by have ebay live on and running all day, while the sellers that have been on for years cannot shut it off. They are doing it on purpose. i think they are going to go with ebay live and cut out the other sellers. It's time to find another auction site and leave ebay. They are hurting us, with cheap items.

Message 25 of 34
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How to turn off eBay Live notifications

They are doing it on purpose. Keep on calling them . Ebay is ruining our selling items. They will not shut it off, they are making more money with them.

Message 26 of 34
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How to turn off eBay Live notifications

Do you lose all your items

 

Message 27 of 34
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How to turn off eBay Live notifications


@uniquetreasures202 wrote:

i cannot get ebay live streaming off of my page. 


Have you tried some basic troubleshooting @uniquetreasures202 , like deleting the app, then rebooting your phone, then doing a clean install of the app?

 

I haven't (yet) seen anybody else report an inability to turn off the live stream so it may be an issue on your phone that can be cleared with a clean install.

Message 28 of 34
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How to turn off eBay Live notifications

Will i use all my 100 items on ebay. I have it also on my laptop

Message 29 of 34
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How to turn off eBay Live notifications

I'm not sure what you're asking. If "use" is a typo and you meant to say "lose" then the answer is no. You will not lose anything by deleting the app and performing a clean install.

Message 30 of 34
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