Filters not working when searching

[musicpurse123]

The ‘show more’ ‘show less’ filters don’t appear to be working when I’m searching for ladies clothes. 

Usually there is an option to filter things like........

sleeve length, neckline, colour etc and non of them have appeared for the last few days since I did a recent eBay App update on 31st May. 

Any suggestions? 

Thanks Caroline

[kbarnes84]

I’m having the same problem, I can’t pick style or shirt or pattern/color on tops and problems when searching for jeans, cannot select high mid low rise etc. I have done 2 updates since may 25. Your app sucks now eBay.

[mobile_feedback]

@kbarnes84 @musicpurse123

Thanks for the posts. We are looking into this

[musicpurse123]

I'm still the same, it's now 2 weeks I've not been able to add any filters. I don't have time to look at 700 items at a time, please sort this Ebay, it always used to work well.

[mobile_feedback]

@musicpurse123

Can you please email us at iosfeedback@ebay.com so we can put you into our beta program.

Thank you

[musicpurse123]

I'm still having problems with the filters on my I-phone 5S. The problem seems to have occured since I last updated the Ebay app approximately 31st May. 

I am unable to get any additional filters when I flick from 'Show more' to 'show less'  I mainly search for ladies clothes, particularly dresses.

I used to be able to add filters for neckline, sleeve length, colour, style etc.... These have ALL disappeared!

It's really frustrating as it takes so much longer to do searches.

Thanks

Caroline

[mobile_feedback]

@musicpurse123

Thanks for the extra details. 

[hunt71997]

I am having the same problem too. It is nearly impossible to find what I am looking for. It’s frustrating and disappointing.

[edwardian-dreams]

Search by brand isn’t even there either. For e.g. I want to find an m & s dress. If I put that in the title it’s swamped by hundreds of irrelevant items I have to scroll through

[rejuvenationusa]

Having  the same problem.  Why does it say is fixed?. What is the solution?

[jemanner]

Same issue for me, using Chrome or IE on a laptop. Sometimes there are no filters, sometimes there are, but they don't work (shoe sizes... who wants to browse all sizes for shoes?). When the "chosen" filters show up at the top (and no longer on the side), if you click show all, you get "no filters available." Really bad user experience -- REALLY bad.

[mobile_feedback]

@musicpurse123 @rejuvenationusa @edwardian-dreams @hunt71997

This will be working better in the next update. If you would like to try this out before the update is out to the public please email us at iosfeedback@ebay.com.

Thanks

[aleascloset]

This is not working yet. How are buyers supposed to find anything? If I was a buyer it would be discouraging and would immediately go to a site that actually works. This is something that can't wait till another update. It needs to be updated immediately, or the previous updates need to be rolled back. It is driving away buyers. As a seller who was recently searching for things, it made me not want to shop here. 

[aleascloset]

Also, I am on the website, not the app. 

[imdesperadotoo]

Me too. I set the lowest size to 500gb while searching for an ssd so I don't have to search through page after page of  the ones I don't want but it's not working. Guess I'll just go buy from Amazon.