eBay

psyco90 · ‎02-15-2019

If you are using the Apple I (5, I think) phone, do you have problems with editing your auctions? When I try to edit my auctions using the app., It gives me an error message that the make offer price must be lower than the asking price. No matter what I do, I can't edit my auctions using that eBay app on my phone, because of getting that error message.. I have deleted the app & re applied the app at no avail. I can use my phone going directly to the eBay page & edited the auctions that way, but not the App itself..Has been going on now for over 6 moths or so. Happened after an update. I can use my home computer with no problem.

I have contacted eBay a couple of times, but the problem still happens. What's to do?

mobile_feedback · ‎02-19-2019

@psyco90 wrote:

If you are using the Apple I (5, I think) phone, do you have problems with editing your auctions? When I try to edit my auctions using the app., It gives me an error message that the make offer price must be lower than the asking price. No matter what I do, I can't edit my auctions using that eBay app on my phone, because of getting that error message.. I have deleted the app & re applied the app at no avail. I can use my phone going directly to the eBay page & edited the auctions that way, but not the App itself..Has been going on now for over 6 moths or so. Happened after an update. I can use my home computer with no problem.

I have contacted eBay a couple of times, but the problem still happens. What's to do?

Thanks for posting this. Can you post a screen shot of the error you are getting about the offer price?

We will look into this.

mobile_feedback · ‎02-19-2019

@psyco90 wrote:

If you are using the Apple I (5, I think) phone, do you have problems with editing your auctions? When I try to edit my auctions using the app., It gives me an error message that the make offer price must be lower than the asking price. No matter what I do, I can't edit my auctions using that eBay app on my phone, because of getting that error message.. I have deleted the app & re applied the app at no avail. I can use my phone going directly to the eBay page & edited the auctions that way, but not the App itself..Has been going on now for over 6 moths or so. Happened after an update. I can use my home computer with no problem.

I have contacted eBay a couple of times, but the problem still happens. What's to do?

Looking at all your listings they all are Fixed Priced items. Does this error happen with the Fixed Priced items or only when you list auctions?

mobile_feedback · ‎03-05-2019

@psyco90

Hello. We are attempting to troubleshoot this and would like get more details from you about your listings.

psyco90 · ‎03-05-2019

psyco90 · ‎03-05-2019

If you are using the Apple I (5, I think) phone, do you have problems with editing your auctions? When I try to edit my auctions using the app., It gives me an error message that the make offer price must be lower than the asking price. No matter what I do, I can't edit my auctions using that eBay app on my phone, because of getting that error message.. I have deleted the app & re applied the app at no avail. I can use my phone going directly to the eBay page & edit the auctions that way, but not the App itself..Has been going on now for over 6 moths or so. Happened after an update. I can use my home computer with no problem.

mobile_feedback · ‎03-05-2019

@psyco90

thank you for more details. Are these items FIXED PRICE aka BUY IT NOW, or are they AUCTIONS that people are bidding on? Could you share us the item you are trying to revise?