The eBay Community

Neutral feedback.

I just wanted to share my recent neutral feedback with everyone."I think it would have been cheaper to buy locally instead of online."Add that to the list of stupid neutrals. Have a great Memorial Day weekend everyone.

Goes too far?

Found this in a listing:It is important to understand that items labeled as unopened or unused may not necessarily be brand new.

Unfair return reason

A customer purchased a pair of sneakers that were delivered about two weeks ago. Today, I received a return request with the reason marked as “doesn't match description or photos”. The buyer claims the shoes began falling apart after being worn. They...

Seller Hub Layout Change

According to the help page regarding the seller hub I should be able to customize it. But there is no link for customizing anything. Didn't there used to be? The eBay rep I just spoke to told me that they new layout is how they decided it was best fo...

eBay customer service refused to remove negative feedback, reduced my performance level

I am an old gardener. I sell plant cuttings on ebay. When people buy my cuttings, some of them want my advice and follow-ups for free. I have many buyers and I simply can't continue working with them for free after they paid $10-$20 for my cuttings. ...

Why does Ebay allow a buyer to open an INR case when uploaded tracking already shows as delivered?

As in the title, when tracking is uploaded and showing "Delivered", why would Ebay still allow the buyer to open an Item Not Received case? Seems intuitively stupid and if nothing else, deceptive on Ebay's part. The package shows delivered. If your n...

How exactly does a seller disable Auto-pay?

Auto-pay question - As a seller, how exactly do I turn it off? I don't see an "Auto-pay" on/off button on my Buyer Management page. I see two " Require buyers to provide a payment method..." boxes. By checking/unchecking these boxes, does that enable...

GREAT FINISHES 2025 APRIL-MAY-JUNE

Here is where to post an ended item that has wowed or surprised you with it`s ending price! And we want you to pat yourself on the back & post it here when YOU have a great finish to something. We love to share in your joy so don`t be shy!!

Why does eBay still collect monthly Subscription Fees? It's Clearly not worth it!

Ebay is collecting monthly subscription fees for no reason as far I am concerned. Sellers o no longer experiences organic traffic at all; their main focus now is advertisement revenue and final value fees. Why do sellers need to be paying monthly sub...

Ebay Catalog not finding any products

Is anyone else having an issue with the Ebay catalog? Regardless of what product I try to find in the catalog it just takes me to a blank template.

Listing Tool Not working Properly

The listing tool is suddenly not working properly with Firefox (I'm on a Mac). I've tried another browser (Brave) and it seems okay there but it's a hassle to keep switching. If I unclick the show HTML checkbox, it doesn't work. The preview will not ...