04-07-2025 10:53 PM
Is anyone else having problems with the ebay app redirecting you to web site. I don't want to do my listing there.
Help
04-07-2025 10:57 PM
Hi @danhollinger . There is an intended change in the UK and I don't think it's supposed to impact US sellers, but US sellers on Android are reporting this problem.
Temporarily you can use a browser on your device to complete your draft and assign business policies, or you can opt out of policies entirely if you don't want to use them. This problem just popped up tonight and I'm hoping eBay will address by tomorrow.
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In the meantime, to file a tech report on the app:
1. Shake to report. Physically shake your device while the app is open and that will trigger the option for you to file a tech report or submit feedback on product features.
2. Anywhere you see the three dots or the ? you can tap on that to file a report. Screenshot below.
04-08-2025 12:36 PM
As far as I can tell, this was only affecting sellers that had excess business policies; policies not assigned to any listings.
The issue was fixed a couple hours ago so anybody that was waiting to list or make edits should be good to go.