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Didn’t win items not updating on app

Hi. 

does anyone else have an issue on the app where your “Didn’t win” auctions aren’t showing up or at least not updating in that tab?  Mine stopped over a week ago.  I uninstalled the app and reinstalled and still nothing. 
thanks for any help. 

Message 1 of 7
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6 REPLIES 6

Re: Didn’t win items not updating on app

@protomas 

 

Thanks for reporting this. Could you let us know what part of the app you are looking at. Do you see some of your items or an error message?

Message 2 of 7
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Re: Didn’t win items not updating on app

Hi 

 

if you go to “bid and offers” then click “didn’t win” …only shows up to July 11th auctions.  Should show current as the auctions end.    I’m not getting errors- it’s just not updating. 

Message 3 of 7
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Re: Didn’t win items not updating on app

@protomas 

 

Could you please email us at iosfeedback@ebay.com we would like to get more details from you so we can troubleshoot this.

 

Thanks

Message 4 of 7
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Re: Didn’t win items not updating on app

Same here. Was there any solution? Guessing not since, once again, mods are trying to hide their issues over email.

 

If they actually wanted to be helpful, they'd be handling it here so that the public can also get the solution.

Message 5 of 7
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Re: Didn’t win items not updating on app

@geek_stuffs 

 

Could you also send us an email. We are trying to triage the issue and need screenshots and most customers would not want to post their history in a public forum.

 

If there is a public solution we would post it.

 

Thanks

Message 6 of 7
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Re: Didn’t win items not updating on app

Hi

 

Asked me questions to see what I had going on but nothing yet. 

Message 7 of 7
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