03-30-2023 07:33 PM
I was just made aware that the Condition Description field is not showing up on my listings when I view them on my iPhone's eBay App.
For me this has been an important field because that is where I'll list any unique features for my items.
Has this always been the case? I have never looked at my listing on my iPhone because I do everything on the computer. Am I doing something wrong with my listings?
Thank you!
03-30-2023 09:05 PM
I viewed your items on my "desktop computer" and can see your condition description. Perhaps your iPhone is hiding part of your description.
03-31-2023 12:34 AM
Thanks for your response. That's exactly what the phone app is doing. In order to see the condition description, you need to tap anywhere in the "About This Item" field or the right arrow that I didn't notice which brings up another window with the description and the rest of the item specifics.
03-31-2023 12:44 AM
This is ludicrous. I just checked on the eBay app on my android phone, and it doesn't show the condition notes either. How many upset customers, false INAD claims, and negative feedbacks are directly caused by eBay trying to reduce scrolling on a phone in a way that they hide crucial information? Some listings even hide the item description.