04-07-2021 05:38 AM
Hello everyone. I use the eBay app on a Samsung S6, app version 6.12.1.8, which I believe to be the latest version. When I go to pay for an item, usually a BIN item, but increasingly after winning an auction too, certain listings have a checkout page with a light blue bar which says "Have you noticed, eBay has now introduced different ways to pay" (or similar words). When I press the blue Paypal bar, I get the Paypal log in page in a pop out, and so I log in and authorise the payment. However, this takes me back to the same eBay checkout page. It looks exactly the same as the one I started with, with no 'confirm payment' button, and if you press the blue Paypal bar again it just takes you round the same cycle. I then have to go to my laptop and pay on there instead (no issues there). I would emphasise that I only wish to hear from those who encounter the exactly same problem with paying from the eBay app , or those who know precisely what the issue is and how to fix it please; no speculative or off-topic responses thank you! Kind regards, Neil, UK
04-19-2021 02:22 PM
Thanks for reporting this. Can you please update your app to the latest version and let us know if it is still not giving you the correct purchase buttons?
Thanks
04-19-2021 02:29 PM
Sorry this happen to you.😞