Cha-Ching phone app notification

[primeusa]

Do you have to leave the ebay phone app opened in order to always get the cha-ching sound on your phone?  Every time I close the app, I get no response.

[mobile_feedback · Accepted solution]

@primeusa 

Thanks for posting. It sounds like you might have some battery saver settings on your device, we have some tips here

https://www.ebay.com/help/account/account-account-settings/notifications-subscriptions?id=4203

[primeusa]

I don't have this setting on my phone:

Settings > Device Care > Battery > Settings > Adaptive battery toggle. "Limit battery usage for apps that you don't use often. Your phone will learn how you use apps over time." Toggle OFF

[primeusa]

How can I do a quick test?

[eburtonlab]

Try going to your Device Settings: Battery page. From there, see if there is a three dot menu or other option that leads to a "Battery Optimization" page. If so, it should have a list of apps that allows you to set whether each app is optimized or not. Find eBay on the list and make sure it is "Not optimized".

[lise112003]

Don't log out of eBay & you'll get the cha ching sound. That's what I've found.